|Address:||61490 S Hwy 97, Bend, OR 97702|
|Working:||9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–6PM 10AM–2PM Closed|
Love my credit union been with them since they were known as Wood Products credit union. Only problem now is they closed the Redmond Oregon branch so only branch available is on the South side of Bend Oregon. They are always busy now, always a wait and a long line. Need to open another location north of that location to make it easier for some of us that lives out by Redmond and rural areas.
I am so Pleased to have found and be banking with NWCU !! From Kim the Manager to Kelly with home and auto loans to Nichole as a teller all of their people are so knowledgeable, helpful and friendly. It is a real pleasure to go in their branch and be taken care of so well !! Bob Yancey Kindred Real Estate Bend, Oregon
Been a member here for 5 years, worse customer service ever!! I can never get any help, the last time I tried to go through the drive through I sat there for 45 min before anyone came to help. And all that they could do was offer me a sucker!! Like really?!? A sucker? You gotta be kidding me! Extremely disappointing.
We want to take a moment to thank Kelly and her crew for all the hard efforts they perform with all the things that we asked them to do with our accounts her and her crew do a great job and they always exceed my expectations we want to thank them Frank and shawn Cook thank you
Absolutely great to deal with. Kelly was amazing and went above and beyond our expectations for selling our financed vehicle through them and financing our next auto just days later. I will definitely be referring people to NWCU and especially to Kelly. Thank you!
Amanda was great and very helpful to set up an account for my husband and I. However, since then our overall experience has went down hill fast... staff has become very very unhelpful and unprofessional. Also wait time in line is approximately 30-45 mins every time!!
I am so happy to say this bank is here for you and not just your money. Amanda and Kelly were awesome and super helpful. Thank you for focusing on customer service and being rad human beings!
Very hard to get service. Called for an appointment, told to just walk in. 1st attempt at 11:15, waited 30 minutes. 2nd attempt back at 12:15. No staff available to help.
The fact that they are actually here to help you!!!! I was always trying to find a bank that would help me for the future and present.. nwcu is definitely the bank for me
Everyone at work receive their direct deposit the day after. But since I use this bank I have to go the weekend with no money cant wait to leave it.
efdie rene grscia gracia
Just a nice neighborhood credit union , friendly and professional
Dosnt even have an actual phone number. Really dumb.
Everyone goes above and beyond.