|Category:||Credit Reporting Agency|
|Address:||11821 Rock Landing Dr, Newport News, VA 23606|
|Working:||10AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–3PM Closed Closed|
Would def rate them "no stars," received their bill but paid directly to medical office, so I cleared my account balance of a little over 140.00. Called the credit Corp and left message letting them know debt was already paid in full to the doctors office. Well a little over a week later I get a bill that now says I owe them a bill of over $1200.00 for various creditors???? Huh? Tried to call and again had to leave a message. A company that is not good with keeping records is a company I would definitely never give my credit card info too. I am going to write them a letter letting them know they are mistaken, but something tells me dealing with them is going to be a huge headache. Also must add that my doctors office first bill to me did was not put through insurance so I had to wait for the "real" bill which took forever. Technically I am not 30 days late on a bill I am waiting for them to accurately fix!
Tried to pay two bills. One bill was mine and one was my husband. My husbands bill was paid with no problems. The second bill I needed to pay was missing my account number so I called back to get my account number. The representative( Mrs.CRUZ) was very rude. She told me I had to pay my husband bill and my bill together because she just joined our accounts. I told her I already paid his bill I needed to pay mine. She then said I could not pay my bill for 2 days since she joined the accounts because its the law since we are married. Now I have to wait 2 days to pay my bill because Mrs. Cruz wanted to be malicious. Thanks for nothing.
I checked my credit, and saw that I lost 40 points on it which is sad because i was approved for a house loan.(Not Anymore) I was really upset and i then did researched who the credit collection was and paid them back. I have not heard 1 word from this collection agency, they did not do a very good job contacting me and if they would have, i would have paid it instantly. I do appreciate how nice they treated me during our conversation but you could have contacted me FIRST before damaging my credit.
These people were fine the problem was COX who received all my equipment and final payments and assured me my account was closed then turned me over to these people for what they claimed was money due. It seems Cox makes it their regular practice to do this to departing customers and there is no recourse if you want to keep your good credit rating. Shame on Cox!
They keep things on your credit that should be removed. When you try to get a copy of their messup, the only option is to receive it by mail. Which I have not recieved yet. I know their job is to collect mony but do your job and take what dont need to be on peoples credit OFF.Also find a way to receive updated information better!!
NEVER use Cox Cable because even if you return all your equipment and pay your last bill you will have to deal with this horrible company that takes pleasure in attempting to destroy your credit. Even with proof of payment to Cox and receipts for return of equipment they still refuse to remove an invalid collection.
I am trying to settle an account that did not belong to me and even I sent them 2 money orders to settle the account they are sending the money back to me and I am ready to hire an attorney who does consumer debt even of the the employee shout it at me so I am very upset for that but Ill keep you posted.
Scam Scam Scam. They put a bill in collections under the wrong name. When we sent the court papers to prove it was wrong they told me they have received that paperwork and they DO NOT CARE. They need their payment. Beware of this company
A TOTAL scam!! I called cox because it made me nervous reading the reviews of this place, and they said I had no balance...interesting. And there is no way to dispute it since I never received a letter in the first place
I worked along with this Company from 5/2003 up to 10/2014, when I was with Cox and they were very helpful assisting with the customers. If there were issues we both checked into the matter to get it solved.
After settling an account with them from a huge mistake someone else made I received a giant bill with no explanation on where its coming from.
They are a bunch of D**ks, calling all night and ruined my credit. They are going to get 1 dollar a month forever.
I had past due hospital bills and Credit Control Corp promptly accepted payment.
a very wicked lady on the phone,dont pay them a coin!!!!!!
Horrible and distrustful company...
worst service ever