|Category:||Security System Installer|
|Address:||2456 Remount Rd #307, North Charleston, SC 29406|
|Working:||8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–9PM 8AM–7PM 1–6PM|
We were very impressed with your sales rep, Joel..This was the 2nd time we had the pleasure of his company..He helped us so much..Being new to this area..Joel answered all our questions .!!He was patient and so courteous as he made us feel very secure in many ways.Especially, in picking Cpi to provide us with our home security.You certainly have some AWESOME staff..We are very happy to have met Joel . Matt was our technician..He was so informative and professional as he helped us understand our security system..Matt was amazing as he described everything he was doing..He helped us feel more confident as he answered, every question.We were so impressed with both Matt and Joel!!After having met both of these employees, we are sure we made the right choice with CPI !!
So very happy I decided to change alarm companies after moving in a new home. CPI has given us not only peace of mind but outstanding service! A very special shout out to Bill ( Charleston,S.C.) for his professionalism, punctuality and patience :) He has a wonderful way of teaching the "less than gifted" how to use the alarm and making it seem easy, even when he had to return several times to "refresh my memory"! So thank you to Bill and CPI for making this a wonderful experience and for providing us with a wealth of security options.
We had a system installed last month by I think Darren, he did a fantastic job. He was very sufficient and tidy. He also answered the million questions my four year old had for him! He explained each piece to us and helped us learn about our key pad. We were not able to get our key-less entry right away becasue they did not have the color in stock, but then it took a month and a reminder call from us to get it finally installed. When the key less lock was installed it was quick and painless.
We closed on our house on a Friday and had Greg from CPI out to install our security system the very next day. Greg was awesome! He explained everything he did and made sure we were clear on how everything worked. We even did a few test runs with the door locks. Job well done greg!... Today Matt came out to install our fire alarm. Such a nice guy and works quickly. He carefully explained everything and made some helpful reccommendations we may look into. Cheers!
I had an awesome experience with CPI! We had a technician whom you should request by name (Matt Burns)!!! Since moving to the area we have had numerous appointments with various companies who simply failed to show up or notify us of their cancelation... however this gentleman came highly recommended. He was on time and very thorough in his explanation of the services provided. I highly recommend this company and especially our technician!
Thanks CPI for my new system! After many years with "the other one" it is so refreshing to see that someone really cares about my security rather than just the monthly payment! My installer tech was Matt and how delightful to see enthusiasm for his company and job. His Helping us more seasoned folks with these new systems is so appreciated especially when done with kind respect.
Matt was the installer of our system. He was very professional and very knowledgeable. The install took some adjustments and Matt was able to complete without issue. Matt also trained us on the system and answered every question giving us a clear understanding of the system and how to operate. Great Job!!!! I hope all the installers are as good. Thanks Matt.
We have had CPI for over 15 years and we recently moved and were forced to get another system to avoid being charged $3900. We were upset about that, however, Matt was our tech and came to do our install. He was by far the BEST tech/employee we have ever come into contact with in the company. We will be requesting him for service every time going forward.
Greg was very professional and knowledgeable about his job. He is very efficient and was very detailed in explaining every aspect about our new alarm system. He was very patient with me asking questions and while I was talking to my wife on the phone asking questions about the system. He also made recommendations for future products and services.
I contacted Doug about my interest in a system as a referral from my friend. He came over very quickly and walked me through everything to purchase a system. Matt was my installation tech and he was awesome. It was smooth and he explained options that I hadn’t thought about. I feel comfortable knowing that my security is in good hands.
Matt did a fantastic job with our install. He was efficient and discussed options for the placement of cameras, keypad, etc. He cleaned up after himself and was very clear with instructions on how to use the system. He left his contact information in case we had questions after he left. All in all it was a great experience!
We have been working with Doug for a couple years and when we moved to our new house, we knew that we would be using CPI again. Seth came to our house and installed everything perfectly and quickly. He even gave advice about where things should go for optimal efficiency. We just love CPI and feel safer having it in the house!
Bill from Charleston came to do an install for our Fire Protection, excellent customer service and expertise was by for the best in the industry! Quick service and explanation of products and how they operate was awesome! Thank you for great reps and technicians to make a client feel at ease and comfortable!
Chris Hernandez was very professional, courteous and personable to deal with. He explained all the of the equipment that would be installed as well as the features and benefits. He answered all my questions regarding keypad operation as well as laptop and phone app. Thanks again Chris and CPI.
I just want to say how nice it was working with your sales rep, Cynthia and your tech installer Matt. Both of these people were fine representatives of your company. They were both very knowledgeable about what was best for me,without being pushy. It was a pleasure doing business with them.
Installer, Greg, came on time and was friendly. Took a long time to complete but I expected that since the rep Doug said it would take a few hours. Installer explained all the features thoroughly and answered all of my questions. I would definitely recommend CPI to friends and family.
Had CPI send someone out today to fix a problem I was having with my doorbell not picking up motion and he was very quick, efficent and professional! He also did some of the inital install when I got my system. My service tech was Matt & he is so great! Highly highly recommend him.
Fantastic installation, great system with awesome perks for a great price. Sales rep Doug Marlowe was amazing to work with and Matt Burns was a great technician. I am not paying any more than I was with my old company and I have so many more perks. I am so pleased.
We had Darren come out and install our CPI system into our new home. He was amazing and thorough and took the time to educate us on our system. Definitely recommend CPI for security system, big or small!! Will be long time customers. Thanks for the peace of mind !!!!
My husband and I are so happy with CPI. They are a very customer focused company. Our alarm system works great and is so easy to use. I am impressed that the company calls every so often to test to see that the system is working and that we are satisfied customers.
Bill from the Charleston office is great. He spent the time to check every system and verify that everything was working correctly when he left. His customer service is impeccable. If you want great service with an even better attention to detail, ask for Bill.
Matt was an outstanding technician! He arrived on time and even gave a us a call to let us know when he was on his way. The install was easy and informative. He was a great help and made us feel very confident with our new security system! Very professional!
Matt was great to work with. Very personalable and educational about my new security. Made sure that I felt comfortable with the system before leaving. I have had other systems installed in my house but this system is above and beyond any in the past.
Had a great experience today with my service tech Bill. He came to fix our cameras and he added an extender for the internet. He was knowledgabe and helped with our internet issue. I would recommend him for any service that you may have. Thanks again!!!
Great all around experience with CPI. Our sales rep, Andrew, was very personable and easy to work with. Our installation technician, Matt, was extremely knowledgeable, helpful and easy to get in contact with. We are very pleased with our new system.
After dealing with other companies I called CPI. The installer Chris Hernandez came out and did a fantastic job. He was very professional and very knowledgeable of the system. He vacuumed and cleaned up all mess. 5 stars to this company!
Chris Alicea-Hernandez did a great job installing our security system. Chris was professional and courteous and provided good insight on equipment selection/placement when asked. We appreciated his hard work and highly recommend him!
Matt came out and did an AMAZING job and was professional and very personable. He was very thorough in giving us the most up to date information for our security needs. I would recommend him and this company to everyone that I know!
Bill is an awesome technician. Professional, respectful, extremely knowledgeable and communicative. Excellent customer service experience this morning. You have an awesome employee representing your company CPI. Thank you!
AWESOME EXPERIENCE!!!! Bill was the best and VERY knowledgeable at what he does. Had a very serious issue and he took his time to make sure everything is working properly. So glad we decided to go with Cpi as our provider!
Had a great time with Gregg. Was extremely professional and took me through every thing about the system. Need more people like him,that take pride in what they do. Deserves a pay raise or a promotion. Highly RECOMMENDED.
As usual when Bill comes to work on my system his trouble shooting ability is amazing. He finds the trouble and corrects it in minimum time. Very polite individual a real pleasure to have him working as a Tech. For CPI
Matt is very professional and clearly explains how the system works and the various options of our CPI security system. More than willing to go over the system details more than once to insure our understanding.
Jacalyn is very knowledgeable, punctual, and very professional about the product. She is enthusiastic and willing to help you find the need in the security product and what sets them apart. Always has a smile.
Frannie robinson here i was so please with david Cherry and how he handle my security system and had it install cpi is the best and so is david cherry thank u so much my system is the best
I had a great experience with CPI!!!! Mat and Joel were great. Mat was very polite and explained the system to me very well. I am very satisfied with choosing CPI for my security!!
Matt is outstanding with his explanation of how system works. Very personable. We felt comfortable asking questions and for calling on him in the future if we have any problems.
Very impressed with the customer service from our sales rep Doug Marlowe! Very professional and efficient! Definitely happy with our choice of securing our home with CPI.
Bill did a wonderful job explaining our CPI system. He was helpful, friendly, and fun to talk to. It is easy to use and the peace of mind that comes with it is priceless.
Wimot installed my system on 7/25. He was efficient, thorough, and knowledgeable about CPIs products. He was able to answer all of my questions and it was appreciated.
Our install tech was Chris Hernandez. He did a fantastic job on install and educating us on how to use the system. We will definitely recommend CPI to other friends.
Robert was my installer, he was professional, on time, left no debris to be cleaned up and explained the system thoroughly. Overall so far I am very satisfied.
Matt was great very helpful and explained everything to me and suggested things we needed. Plus he took off his shoes on the new carpet. Great technician.
Greg Davis was very customer friendly and knowledgeable. I am very glad I changed to CPI. Greg is an excellent representative of great service with CPI.
Bill helped us out tremendously and had great knowledge. The best customer service experience I have ever had with CPI. The company needs more like him!
Matt came and installed our security system today and he was great! Very personable, professional, and knowledgeable. Ask for Matt when you call CPI.
Bill was awesome! Great experience with CPI on bringing camera system online for Eclipse Diner in Manning SC. Great customer service and knowledge!