|Address:||501 Centerville Rd, Warwick, RI 02886, USA|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed|
The Centerville office is a great one. The staff is professional and friendly. I mainly use them for the DMV services, which can be a bit of a wait; however, compared with the Main DMV offices such as in Cranston, not complaining. The last time I had to go to the Cranston office because of a service that AAA dmv did not do, 4 hrs was spent waiting there. The total transaction itself took less than 10 minutes. A 10 minute transaction after a 4 hour wait. No thanks. I would like to see more transactions that can be done here. Also, the offices are always clean.
Went into the Centerville, Warwick office to renew a car registration that had expired. First customer service person told me what paper I needed to fill out and exactly what data was needed. She was very friendly and helpful. After filling out the paperwork I returned to the desk. A second person assisted me. She also was extremely courteous. I was finished in approximately 20 minutes. I have been a AAA member for many years. I go in for travel, movie tickets and vehicle services. The staff are always friendly and I never have to wait long.
I need to renew my passport and had no clue where to go or how to get it done. I am a AAA Plus member so my photo was free and fast. The lovely woman at the information desk had all the paperwork for me to fill out and a list of participating post offices. She even pointed out the time to me and said I could make one that was close by before they closed. I had been procratinating and dreading this chore but with her and AAA it was very easy. I got it all done and mailed out in the same day. Cost Rica here I come!!!
I went in to get the Veteran designation on my License. This was my first visit to AAA since I had rejoined a few weeks earlier. In and out with nothing but smiling staff in 15 minutes flat. My license arrive one week later with the proper Veteran designation and none of this cost me a cent. So, summary, great service, pleasant people helping me without a long weait and I got something from the State of RI for nothing. Where else does something like this happen?
I have been a member of AAA for most of my adult driving life and I appreciate the services that are offered. Recently I went to the Warwick office to get tickets to the Providence Flower and Garden Show. As always, the staff is courteous, friendly and very helpful and professional. I was informed about the AAA booth at the show and I did stop in as soon as I arrived. Thank you for being my safety net all these years. Sincerely, Nancy Urquhart-Guerin
I was completely satisfied with my AAA experience 2 weeks ago which included making a hotel reservation in Baltimore inner harbor as well as a triptik to the hotel in Baltimore and an alternate route to our final destination in Williamsburg, Va. The lady who assisted us was very patient and persistent on the computer and made every effort to get just what I wanted. I greatly appreciate the help she gave me and and am happy I belong to AAA.
I visited this location to renew my registration and to have a problem corrected on another registration. Tarah helped me and all I can say about her is, WOW! She was so efficient, and thoughtful, the whole transaction defined "customer service". She was so impressive I was almost speechless! Thanks so much for sending me a reminder (Frank Ritz) as I had intended on writing you a personal note to tell you I satisfied I am.!
This was one of the best experiences I have ever had at AAA. The office was quiet, organized and the staff was friendly, calm and helpful. My experience was so good I left thinking this is an office, where I would like to work. I even went so far as to review job openings for AAA. Over the many years I have been a member, AAA has always been there for me. Thank you. Sharon Kopacz-Demoranville Warwick, RI
I have always had a positive experience at AAA of Southern New England! We have our auto insurance through AAA and would not think of going anywhere else to book cruises and other special trips. And, the convenience of going to AAA rather than the DMV for license renewals and other such services is truly appreciated. For all services, they are very efficient, convenient, and extremely friendly.
AAA travel service helped me plan a train trip with my grandsons to Montreal, Canada. The agent did a great job, figuring out a better and less expensive way to go (NOT through New York City) than I originally had in mind. He also set me up with very good hotels. He made it quite easy and even fun to plan the trip--much more so than if I had attempted to do it all myself on the internet.
I am planning on a trip to Myrtle beach in October and stopped in at AAA to get some maps and guide books. The young woman at the counter was very helpful. Since we are driving she offered to set up a trip tik. I told her I would do that in a month or so. I do think there could have been more agents there to help. There was a line but it moved along as fast as one person could handle it.
At 1030am my wife called in to AAA for a tow, they said within the hour and I received a call at 1119am telling me that the driver was dropping a car in Cranston Warwick area and would be here after that vehicle was dropped off, it is now1:51pm still no tow truck I would not recommend AAA to anyone ever again! Three and a half hours is totally unacceptable and completely unprofessional.
Every time I go into the Warwick branch I am treated so well. The woman who I bought my movie tickets from, who then helped me bunch my family memberships was so happy to help me; both my daughter and I were so impressed with her customer service. Then I stopped in to get help with complicated vacation plans; the travel rep made it very easy to navigate what I was attempting to do.
Went to get a passport photo. Everyone very friendly and helpful. Had a good experience. Only drawback, when I went to submit passport application at US Post Office, they would not accept picture. Said it was not positioned correctly and that it did not fit properly. Had to pay $15 for new photo. Will be bringing photo back for refund. Other than that, great service.
I went to AAA on Centerville Rd in Warwick to take care of some registration issues and to renew my membership. It was the first time in this branch. The receptionist was extremely helpful in directing me to the correct forms to complete and the wait was less than 10 minutes. I got everything squared away and the service was friendly and knowledgeable.
Every time I go into my AAA branch, I applaud the customer service that I receive from all associates. The ease and pleasant and helpful atmosphere, added to the fast service has always left me thanking them all immensely for such such great attention and the smiles that come with it!!! Thanks AAA!! Kudos to all the associates!!!
This is the 3rd vacation we booked through AAA. All were great expiences. This recent trip we could have done alone, but knowing the knowledge Lynn Johnson has we went with her. She saved us money and time and put together a great trip to Hawaii. We booked all 3 with Lynn. thanks to Lynn and AAA and her follow up were ready to go
Went there last week to renew my registration. I was in and out in about 20 Mins. Way better than DMV!!!! My only concern is that I am a member and AAA is now accepting non-members while the DMV is temporarily closing. While I understand why AAA is doing this will paying members have priority when it comes to long lines????
I came into the office to make transaction for some Euros for an upcoming trip. The staff was friendly, efficient and very informative on obtaining the euros and what to do with any euros upon my return to the states. The customer service I received was so outstanding that I recommended to others. Thanks for all your efforts!
I came into the office after just purchasing a new car and wanted to become a member. All were very helpful and even suggested I renew my drivers license while I was there since it was expiring in August. Great suggestion! I joined and had my license renewed in less than 30 minutes. Wonderful.
Idiot put the wrong address on my license and submitted it without even having me approve the change so I had to go back to their office again with all new paperwork to resubmit the change because they cannot do it on the phone. May as well have dealt with the lines and incompetence at the DMV.
Needed a passport photo. Headed to local AAA office where within minutes I had my photo taken and within a few more minutes was walking out with two passport photos and the bonus, was the application and instructions which I would have had to download online. THanks!
I went to the office seeking information on car insurance. The clerk was very courteous and knowledgeable, and printed out the quotes for me to take home and study. I renewed my auto registration while there and it was quick and painless, and a shorter drive for me.
Quick, efficient and friendly service for renewing my R.I. drivers license. It took less than 1/2 hr. to get done, where as DMV I would have spent 2-3 hrs and not got a smile! I just wish all DMV transactions could be done at AAA. Thanks so much, I love it!
They called to tell me it was ready before the original pick up date. I was very pleased with the staff interactions, considering I had gone to the wrong area when I arrived to pick up my trip tik. They were pleasant, helpful and knowledgeable. Thank you.
I needed to renew my license, my registration and have an eye test. All done in less than 20 minutes. No problems at all. Cannot understand why more people do not use AAA. Of course if they did, my wait maybe longer. Bill Kinnes
It is great to know that you are covered in an auto emergency. AAA gives great peace of mind when traveling. It was also convenient for holiday shopping giving great movie passes to family and friends. thank you AAA. Elaine
I have always found the personnel at AAA to be extremely professional and friendly. As my last interaction was to purchase movie tickets, they suggested the movie pack special which in fact did save me additional money!
I needed a collection of documents to be notarized. Ten pages in all, I checked the AAA website to see if they offered notary service. They did! Went to the Warwick office, the staff, were wonderful. Mission complete
I love AAA! I went to get some discount movie passes, renewed my membership, and picked up some travel information all in one quick 5-minute visit. The young woman who took care of me was knowledgeable and efficient!
I visited AAA to purchase my movie tickets for holiday gifts. I was in and out within minutes. I received friendly, efficient service from the customer service rep Marissa. I was very pleased with the experience.
Went to change my licence and registration and was so incredibly pleased with the experience. Was greeted warmly at the reception and helped with my questions. Was in and out in under 15 minutes. Amazing!
Whenever I go into AAA for something it is always a pleasurable experience. It is the best value out there. The staff is always courteous and quick to help. I wish every business was run like AAA.
My family has always enjoyed the thorough and responsive benefits of your organization. From the counter to the roadway, you have developed a great team. Thanks for your excellent service. John
Exceptional service. Answered all questions and provided accurate information. Our request for foreign currency was done quickly and arrived ahead of schedule. Most satisfied with our experience.
the last two times I drove to my sons in New Jersey I got lost so I went to AAA to get directions. Not only were they easy to follow but the route was much shorter than I expected. Thannk you AAA
I have found all of my experiences to be quick and helpful. The AAA company has well trained employees who have helped my wife and myself through the years, They are professional and courteous.
Always have had a great experience here, whether it was getting information on a trip or having my drivers license renewed. Very courteous and friendly people working there and never long lines.
The fast, easy, friendly, and convenient license and registration transactions alone are worth the price of membership. Add in the deep discount on prescriptions, and you have a real winner :)