|Address:||1521 SW Salmon St, Portland, OR 97205|
|Working:||8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM Closed Closed|
Cindy McGowan was amazing! I was supposed to sign my first commercial lease in less than 24 hours and learned last minute that I needed commercial liability insurance before the landlord would allow me to take occupancy. I was a little lost. At 3:30pm in the afternoon I called EPBB as referred by a colleague. I got a real person on the phone immediately, and they kindly transferred me to Cindy. She asked me a few simple questions, walked and talked me through what I needed. She let me know she could help me secure an appropriate policy, but that it might take a day or two to process. She underpromised how soon she could deliver. Before 9am the next morning, Cindy emailed me a policy quote which was comprehensive and complete, and reasonably priced. She also offered to email the certificate of insurance direct to my agent so he could supply it to my new landlord. Thank you Cindy McGowan and EPBB! Outstanding service. Highly Recommend.
Hello - Prior to relocating to Germany in 2014 for an international work assignment, my wife and I were long-time customers of EPB&B. As soon as we moved back to the US and settled in Santa Barbara, CA, we had immediate insurance needs. We turned to EPB&B again and connected with Lori Dryer. In two situations, we required nearly immediate proof of insurance coverage for renters and auto policies. Lori worked overtime with no advance notice and was able to provide us with the coverage we needed to ensure we could rent a new home and purchase a new auto. Many thanks to Lori, her patience and top-notch customer service!
I received outstanding service from this company. There was a misunderstanding of my driving record by my insurance company, resulting in possible cancellation of my policy. Stephanie, my agent, listened carefully to my concerns, immediately got in touch with the insurance company, and called me right back to tell me that everything had been straightened out and that my policy would not be cancelled. I could not have done better in terms of the service I received. It was both competent and caring.
Tina makes the sometimes tedious task of insurance issues a lot less stressful. Tina and Jennifer always address our insurance needs in a timely manner with a professional yet personable attitude! There has been more than once I needed help with getting information or understanding something and they go out of their way to get it for me or help me understand. Our company would highly recommend EPB&B for anyone looking for someone to handle their insurance needs. Thank you, Carpentry Plus, Inc.
Thank you Wolter and Angela! I am really satisfied that I took the time to have Wolter review my Home and Auto insurance. I am now saving 33% and have a better plan with additional coverage. I really enjoyed working with Angela who was so efficient and made the process painless. I will be encouraging my family and friends to contact Wolter at Elliott, Powell, Baden & Baker Inc.!
We have been in business for 40 years. These people are the best at what they do. They go out of their way to give exceptional customer service. . They have looked for the best coverages and prices for our business. They help us to keep up with industry requirements. I can not say enough good things about being their client. We will always be insured by this agency
Never in my years of trucking have I found an agent who works harder to take care of her customers. My agent Kim really took the ball and ran with it when my previous agency completely lied to me and had my policies screwed up and cancelled. She straightened it out and got it fixed. I highly recommend her and the agency.
Great service and great savings. I have insurance for auto, home, condo, and umbrella insurance. When I switched, I saved close to 30% on premiums. When I had a auto claim when I was out of town, the team was very responsive to get me the right information and get my situation resolved. Definitely recommend.
Have never had such a great insurance agent as Jeremy Dickman. Exceptionally responsive, always looking for a way to keep my costs down and my coverage up. I appreciate the way that he follows up on every question I have and does so in a professional, courteous manner.
“Sherri was efficient, friendly and knowledgeable. She took care of our issue in a very quick manner. She was a joy to speak with and her follow up was beyond what we expected. If she were my employee I would give her a big raise”.
You hope you never have to use your insurance but when you need it, you hope they perform like our brokers. Thanks for your help after a major flood that closed our business down for 3 months. One year later, we are going strong!
A true full service agency. I recently switched to EPBB for all of my insurance needs. Not only do I now have more complete coverage, but I am actually saving some money as well. A very positive experience. Rick Christensen
I worked with Cindy at EPBB to get event insurance for our tea festival in Portland. She was very responsive and easy to work with, and I would recommend her for your commercial insurance needs!
Taylor van Doorninck
EPBB is a great Company filled with great people. Their agents work hard for their clients and their support staff is always there to take care of problems in a timely manner.
Elliott Powell and Diana Van Dyke in particular have exceeded all my expectations for service on my insurance needs. No one else has ever come close. Highly recommend them
We have had our insurance with Wolter at EPBB for over 25 years. Wolter and the staff are great to work with and have always taken care of all of our insurance needs.
Working with Pam Wimmer has been an absolute joy! Considerate, professional and most accommodating. Would highly recommend EPB&B, Pam and the rest of the staff.
A Private User
They shopped the insurance companies for me and provided several different company quotes so that I could make an informed choice. Thank you!
Kathy Taylor and Tom Allison They provide General Pacific with Excellent service day in and day out. To us they are EPBB. Rick Hall
What a wonderful company to work with, they take the time to make sure their insureds are taken care of. Highly recommended.
Cindy and Shelly at EPB&B were helpful and great to work with. They made it easy and were quick to respond to any questions.
Cindy responded quickly and got me all the info I needed. She was great to work with! Highly recommend this company.
excellent service, organized, professional, timely response. never had to file a claim so that part is unknown yet.
Cindy Cromwell McGowan was fast and efficient. Very much appreciated. We got coverage as soon as we needed it.
Healing With Mother Earth
Cindy Cromwell at EPBB was fabulous. Made getting insurance for my business fast and easy. I highly recommend!
Cindy provided fast, smooth and efficient service. I highly recommend using her for your insurance needs.
Fantastic customer service. Helped with issues outside of their control
Very Nice And Helpful. Excellent Customer Service. Pam Is Awesome!!!!
Denice was very helpful and paved the way for a smooth fire recovery.
Swift, accurate, friendly - the best!