|Address:||96 N 4th St, Columbus, OH 43215, USA|
|Working:||8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM Closed Closed|
In over a decade of banking with Telhio, I have lost count over how many issues I have had. Currently, I have over $3000 in my account and yet my card has been repeatedly declined for small purchases while others have gone through. And NO ONE is available to reach to resolve the issue until Monday. They also conveniently take out $5 membership fees- for banking with them. Horrible establishment. I plan to close my account ASAP this week.
Terrible customer service, poor banking hours, very poor business practices, hidden fees, and unnecessary holds on deposited checks. I am unsure of why anyone banks with them as there seems to be no benefits to banking with them over any other establishment yet there are far more hassles involved with doing business with Telhio. I should have closed my account years ago.
Terrible! Every time you turn around they are doing maintenance to the online banking system....for those of us who use the online system for their bill pay options this is a BIG problem! Oh, and the people in the loan dept. need to get up to speed on customer service!
Steven C Highley
I took a second mortgage with Telhio in Autumn 2014. The application process and closing process were EXTREMELY easy. The rates were good. The service has been good. I highly recommend them.
Almost impossible to deposit money during non business hours- very few locations have night deposit box, and 2 week hold on Atm deposits. Online banking- takes days for transactions to show up.
Terrible bank. They charge $15.00 Just to process a payment by phone. Never heard of a phone processing fee being that high. After the loan...Ill never deal with Telhio ever again
A Private User
Worst financial institute ever to deal with!! My mother and I both have switched and would never return nor would we ever refer anyone to this establishment!!
Love their approach! Took their 90 day challenge and gave the bank a "test drive." Great service and got a great rate on my car! Thanks Telhio!
This is the worst financial institution I have ever dealt with. Avoid this institution. Go to a real credit union.
They are great for me, very helpful to get your credit back on track and no problem with the staff
I am waiting for 18 minutes now on the phone to talk to operator, worse experience
Friendly service, never been let down by this bank! I am a lifetime member
CROWN AUTO SALES
Very nice branch. Everyone is very professional and willing to help
A Private User
I have used this credit union for 10 years and absolutely love it!
Great credit union shared branch fast service and very polite.
Makes things harder than they need to be