Category: | Insurance Agency |
Address: | 4940 Windy Hill Dr b, Raleigh, NC 27609 |
Phone: | +1 919-874-0405 |
Site: | brownphillips.com |
Rating: | 4.9 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–3PM Closed Closed |
PA
Parita Shah
I had a very pleasant experience with Brown Phillips Insurance. I was able to get a quote via email, and discuss it over the phone. Sheri was helpful, and very approachable which is especially important to me when it comes to insurance. I always have a lot of questions so I like working with someone who is OK with that and answers all of my questions. I was at work when I called, and she quickly answered my questions and even initiated my policy over the phone. I received all the documents via email to sign electronically. Easy peazy! Big plus: I got a quote that was about 1/3 the price I was previously paying which was great news! I am very happy and plan to stay with Brown Phillips for all my auto insurance needs.
MI
michael musa
I was looking for a quote at an affordable rate for our home as the agent i am using is so much in haste and wanted me to get an insurance policy for our new home and I contacted Brown-Philips and immediately they responded. The staff are very professional and they listen to my concerns. Brian was very helpful and he walked me through the process on phone and even when I was not very satisfied with the phone conversation as I needed more clarity he was willing to have me talk with me when I visited at their office. He took time in explaining things to me and answered all my questions and concerns. He also contacted my agent and worked things out with her. I highly recommend Brown- Philips to everyone.
GR
Greg Nunnery
As the result of an incident related to identity theft, my existing auto insurance company declined to renew collision coverage on my vehicles. I called Tina at the Brown Phillips Insurance Agency, explained my dilemma, and the same day she was able to secure full coverage, including collision, for my vehicles at a very competitive rate. Throughout the process she displayed exceptional courtesy and efficiency. I was so impressed that I asked the agency to handle my homeowners insurance as well. Brian Phillips handled the placement of that policy with the same exemplary customer service that I had experienced with Tina.
KR
Kristina Ring
5 stars for these guys! I was referred by a friend and have never, ever had any regrets! They have always had the best customer service and the best quotes out of any quotes by far! I have and will continue to refer anyone to Brown- Phillips for sure. I have been a faithful customer for the past 4 years! I would recommend anyone to Brown Phillips! Recently Casey helped me out and she was very courteous and delivered the best customer service and did everything she said she could do!!! If you want the best, quality, customer service, with the best competitive quote..give them a call!
RI
Richard Horton
I contacted several companies seeking a flood insurance quote, and Brown-Phillips was the first to respond. Yvonne McCarthy patiently led me through a thorough review of my home and surrounding property before carrying out an in-depth needs assessment. I got the exact product I needed and had the required paperwork in my inbox in minutes. I now have my policy with Brown-Phillips, and I have yet to hear from the other guys! Thanks and "Well Done" to Yvonne McCarthy and Brown-Phillips Insurance! Rich Horton Goldsboro, NC
JA
Jason Mihalik
Brian was very helpful in providing several options from different insurers based on my existing coverage. He was responsive, and catered to my many requests to tweak policies and coverages. We were able to expand our insurance coverages, and include an umbrella liability policy, all for less than what we were paying for just home and auto with our current insurer. Policies underwritten: auto, home, boat, umbrella. Overall, good service, nice execution, great price. Would recommend...
FR
Frank Maney
Yvonne presented herself in a kind and conscientious manner. I found out recently that I had been the victim of identity theft, and needed to change the source for my monthly installment for Brown Phillips. She was complete in her understanding, walking me through the process, and remained on the line assuring the change had been completed satisfactorily. What a breath of fresh air! I hope that any future interaction with Brown Phillips begins with her.
TA
Tania Paskova
My experience with Brian has always been great. He has always found better options for me, as compared to everything else I was offered. I came to the US some 10 years ago with a long and flawless driving experience, which however did not count here. Brian has found the best opportunity for me even at these challenging circumstances. In addition, he is very responsive, very quick and very friendly. It have always had a pleasant communication with him.
PH
Philip Evans
Fantastic service and very professional. I randomly requested a quote online and was contacted by a Brown Phillips agent. I was very skeptical but soon found myself with a great option that I chose through the agent. The agent spent the time to understand what I needed and provided a great solution. I am very satisfied with the entire process and result. I highly recommend Brown Phillips and look forward to my future business being held by them.
FR
Fred P
What a pleasant experience in helping my daughter with a money saving premium over the current insurance company that held her policy. The purchase of coverage was more than I expected and as with most teenager drivers, her driving record was not perfect. Sheri was extremely helpful and very knowledgeable of my daughters situation and put a policy together that both myself and my daughter are very pleased with. :) Great job!
JO
Joey Hall
I work directly with Ashlee....the one word that sums her up is AWESOME! She is always there to help and gives the best rates! She beat the competition by over $75 a month. I feel compelled to refer all of my friends that are looking and it never surprises me every time I get a "thank you" letter in the mail from Brown Phillips....hand written of course :) I love BPI and I will never switch!
JA
Jacob Faust
Brown-Phillips insurance agency provides a full range of collision and liability coverage for very low premiums and appears to be an equality provider. My driving record is below par, I am an inexperienced driver, and my insurance rates are still under $80 a month. With other corporate insurance providers I was easily paying over 3 times that amount!
JA
Jackie Hoffman
Brown Phillips Insurance really works to get you the best prices possible and even update you when you are eligible for a lower rate. I have used other larger insurance agencies before, but none of them compare to Brown Phillips. I really feel like a valued customer and that they are honestly there to provide me with the best policies possible!
A
A Private User
I have had a pleasure dealing with this company. They have the lowestrates avaiable and I have a few points on my license and 2 cars and my insurance is below 100 bucks..you cant beat that. Wonderful people wonderful company. I tell everyone looking for insurance to go to this company..friendly service and quality products (insurance)
A
A Private User
Christie Sanner - Brown Phillips Insurance Company is awesome!! They are always there for you to help you with anything that you may need and their customer service is a 100+++++! They are professional, courteous, and they work with you to get you the best rate to fit your needs!!! 10 Cheers for Brown Phillips Insurance of Raleigh!!
KA
Kay Messer
Quick response time-has the best interest of the customer by searching for good rates-answers to any questions are given in a timely and courteous manner.friendly and helpful-i will refer others to them when the need arises-overall, a delightful place to get good rates, good coverage. and excellent advice from knowledgeable staff!
BR
Brenda Singleton
I searched online for a new insurance company and I chose this one because they are members of the BBB and have an A+ rating. Casey was very helpful, friendly and efficient. She gave me a very competitive quote much less than my previous carrier for the same coverage. I would recommend them to anyone looking for a new auto policy.
WI
William Bennett
I needed insurance coverage quickly and Brian Phillips got the policy done and in effect within a day. The office was even closed so it was done through email. On the policy it says that it was done at 1:02 am. The fact that he did it so late so that I could have the coverage on time shows that they go beyond the norm to help.
AN
Andrea Pacheco
My experience with Yvonne was none other than outstanding. I received a quote right away, the price was geeat with a reputable company. Within minutes I had a policy in force. Being an insurance agent in New York, you hold a new agent in an unfamiliar state to high standards in which she well exceeded. Highly recommend!!!!
DA
David Almers
Brown Phillips has been my auto insurance agency for at least the last 5 years and I have never had an agency that was always there for me with courteous, informative and timely information for all of my questions or concerns. I intend to let Brown Phillips be my auto agents for the foreseeable future and beyond.
CO
Conza G
I had unintentionally allowed my HOI to lapse and Yvonne at Brown-Phillips Insurance worked diligently to get me insured again. I am so very grateful for all of her hard work. She was polite and attentive and I felt that she was concerned about my situation and committed to helping me rectify it.
MI
Michelle Snow
Very pleased with this insurance company! Casey Daniels assisted me through the process and was very friendly and timely in her responses via email and phone. Ashlee Phillips completed the transaction and was equally personable. Impressed with entire company of Brown Phillips Insurance!
MA
Mandar Dasture
It is always a pleasure working with Brown-Phillips Insurance. The service is prompt and transperant and staff friendly. Have been working with them from last several years for my vehicle and home insurance and willl use them agian if I need another type of insurance in the future.
HO
Howard Salberg
Brown-Phillips has always taken great care of our insurance needs. They go our of their way to find us the best pricing on insurance. They are knowledgeable and are professional in all their dealings with us. We appreciate having them as our Insurance agents! Highly recommended!
SA
Sarah Wilkerson
Brown Phillips was an amazing company to work with. I used their services for 6 years and for car and renters insurance. Not a single complaint always had a great experience. The team was always willing and available to answer questions or help me find a rate that was affordable.
CA
Carol-Lee Morris
Sheri with Brown-Phillips Insurance was super!! She made shopping for insurance easy and simple! She was extremely knowledgeable and she worked with me on my time schedule. The rates were reasonably lower than the other quotes I received. Awesome service and great prices!
RA
Rafal Baran
I was fortunate to find this company online and be assigned to Ms. Yvonne. Received very professional service accompanied by detailed descriptions and numerous advices to my specific case. Decided to purchase the policy with Brown-Phillips and so far I am extremely satisfied.
A
A Private User
Love this company! So thankful to have found such a friendly company with great customer service with the best rates! I have recommended this place to all of my friends (especially everyone who has the same not so great driving record as myself haha). Thanks for everything!
JI
Jim Greene
I am so glad I stumbled upon this agency for my Insurance needs! The price for the same coverage on my Automobile Insurance was unbelievably much lower using Brown Phillips than any other agency, direct or otherwise. My wallet thanks Brown Phillips Insurance Agency!
CO
Courtney Smith
Brown-Philips insurance is outstanding. They take the hassle out of looking for insurance and the best price. From start to finish that make it very easily and you never have to step foot in their office to do anything. I would highly recommend them to anyone
RE
Reed Stelten
The people at Brown Phillips insurance are incredibly responsive and extremely helpful. I never knew how easy I had it with them until I had to switch companies when I moved across the country. ABSOLUTELY go with Brown Phillips for your insurance needs!
AL
Alleen McKinney
Yvonne with Brown Phillips Insurance always gives me great customer service! Whenever I call with questions or needing help she is quick to explain and find anything that I need. She is friendly and down to earth, and I feel like I can trust her.
KI
Kimberly Harper
As we all know shopping for insurance is a huge task. Yvonne made this experience painless and super simple while finding me insurance that was 300 dollars cheaper a month! (Yes, a month). I highly recommend this agency and Yvonne in particular.
TO
Todd Thrower
Shopping for insurance is difficult, Brown Phillips made it easy. This agency sent me a direct link for application that cut my insurance in half, literally. I am very pleased with the savings (obviously), but also with the ease of the process.
JU
Jutta Berszelis
My experience with Brown Phillips Insurance has and is the most pleasant one of all. They are very professional and such a pleasure to talk with. They are ready to help in anyway possible. I would recommend this company to everyone.
MR
MrSixbysixty
Very pleasantly surprised by Brown-Phillips and Brian. The compassion and efficiency with which they addressed my situation was impressive. Very impressive. If you are searching for a policy you should definitely contact them for a quote.