Category: | Mortgage Lender |
Address: | 215 Lexington Ave Suite 1702, New York, NY 10016 |
Phone: | +1 212-664-8900 |
Site: | equitynow.com |
Rating: | 5 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM Closed Closed |
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Toni-Gaye Anderson
From I acquired this loan in 2011 due to the death of my husband, I have been used, abused and defrauded of quite a bit of funds. This was done by individuals and companies who presented themselves as solution to my problem. They painted such a beautiful picture and being unaware of the vast number of dishonest persons/companies in society, I thought these people really wanted to help me. Anyway after a while I realized that these were all very dishonest individuals so I decided to ignore all invitations to assist me with modifications or refinancing. They continue to come and every now and then I would look to see what they are saying. This continued for a while until one day I received one from Equity Now which was worded a little different from the others, and I decided to give this one a call. With some form of reluctance I called and listened to the person on the other end. He identified himself as Giovanni Acosta and as I listened to what he was saying, I felt a little comfortable but not convinced, so I told him that I would think about it and would call him back. A few days past and he called back to find out if I had decided on my action forward. I was very impressed with his presentation, his interest in helping me and felt sure that I can take a chance here and told him that as long as I am not asked to put money up-front, I will try one last time. He assured me that will never be the case. From there on it was wonderful. There were so many obstacles in the way and Giovanni Acosta persevered, and overcame all obstacles. Thank you Giovanni Acosta and your team for all the help you have given me and making it possible for me to sleep much more comfortable at nights. I pray that God will grant you and your team and Equity Now the wisdom and insight to continue to help persons who really need the type of assistance you have given me. God bless you all. Submitted by: Cloval Anderson
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tom zhang
I would like to thank for the good job they did from beginning to smoothly finish. Especially Jesse Harwick, Steve Ochi, Taylor Lanzit and Matthew Hackett. my case is much more difficulty because the entire process during I was at oversea. And a lot of difficulties involved. I shall say it was “mission impossible to achieve” without this outstanding crew! But the Equity Now crew got it done! Since we had 12 hours time differential Mr, Jesse Harwick over came all the hard difficulties, we had a lot of conversations to up-dated my case over Pacific Ocean, which was heart touch! Finally locked the best rate and low closing cost. I have too much to say but in conclusion is “the prove is the sweet pudding”. I wish them the best! And the great wish to Equity Now business! I would not hesitate to recommend Equity Now to all my family, friends and neighbors.
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Brenda Rante
I was in the process of attempting to do HARP for a second time with my existing mortgage company, Nationstar, when I spoke to Giovanni Acosta from Equity. Giovanni was very professional, knowledgeable and understanding of my circumstances and frustrations. Giovanni took time to answer any and all questions I had, and went beyond just a simple response. Giovanni explained the HARP process, clarified some misinformation I was given by Nationstar, and my decision to work with Equity was an easy one. The process was quick, and all the steps along the HARP process were very transparent and professional. Giovanni is very knowledge, professional and honest, as are other staff members like Taylor Lanzit and Stephanie Foti from Equity. It was a quick and painless process working with Equity. Thank you!
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Paula Munoz
I had the pleasure to work with Jesse about 4 years ago, so much so that I did not even think to use anyone else when I needed help with this re-fi. He was the ONLY call I made. Jesse was an absolute pleasure to work with again & had the patience of an angel. He was forced to work around my completely hectic schedule, including work, vacations & weddings. He made sure I understood every step of the process and always explained everything in detail. His team is amazing as well & was always made available if needed-even on weekends! They all made what can be a very excruciating process quite simple and pleasurable!!!! I would HIGHLY recommend Jesse to anyone - as I have in the past & will continue to do so in the future!!!! Thank you, Thank you, Thank you.
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Jenny Bowman
A good friend recommended Equity Now when I was looking to refinance the mortgage on my coop. I am so very grateful for that referral. It was by far one of the best customer service experiences I have had. Jesse Harwick, Tom Curran and the entire team were exceptional in their prompt response to inquiries as well as keeping me informed and up to date with where we were in the process. I waited far too long to get a much better rate because it seemed like it was going to be such a hassle. Jesse and his team made it as seamless and straightforward as it could be, all the way to closing. I sincerely could not be happier.
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Mauricio Gerson
I just completed refinancing my property in New York with Equity Now. I had the pleasure of dealing with a very professional staff headed by James DeRosa who kept me abreast of any changes in the market to determine the best time to conclude and get the best possible deal availabe. Based on my personal experience I haighly recomend talking to Equity Now for all your financial needs, especially at a time when the real estate market is improving and the interest rates are still affordable. Mauricio Gerson
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Tammy DeCoite
I had a wonderful experience working with Equity Now. Giovanni initiated the loan process and walked me through every step of the way. As a first time homebuyer I had many questions and he was available to answer any and all of my questions and explained everything in detail. Stephanie was also very helpful. She also answered several of my questions and covered everything in detail. This made the homebuying process much smoother for me. I would highly recommend working with Equity Now.
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maureen mondics
When I refinanced my mortgage with Mr. DeRosa and Equity Now, I experienced amazing customer satisfaction. I have used other financial institutions for financing / refinancing in the past and Equity Now by far has been the best.Mr. DeRosa did a magnificent job in getting me the mortgage rate I wanted. He was personable, professional, knowledgeable, quick and easy. I highly recommend Mr. DeRosa and the staff at Equity Now to anyone thinking of financing / refinancing a home mortgage.
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Helene McKay
This review is a little late but here goes... This was my third time with this first rate company... I cannot say enough good things about them.. Jesse Harwick and his staff are first rate! Intelligent, responsive , knowledgable and easy to work with. Both he and Tom Curran, of his staff always were helpful and made paperwork collection easy....great rates, willing to work with me when things came up...highest of recommendation, THANK YOU BOTH and best wishes!
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Willie Owens
This was the first time I refinanced my mortgage. Equity Now made the process so stress free. The team was very courteous , patient and knowledgeable. They were available at various times, even late hours that was convenient for me. They took the time to answer my questions and explained everything to my satisfaction. I am happy with the results of the refinance. If I ever need to refinance again, I will definitely contact Equity Now. I recommend them highly.
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Javier Gil
I would like to thank Equity Now for the good job they did from start to finish. I just refinance my mortgage with them last month. The entire process took 3 weeks, lowest rate possible, the lowest closing cost I ever had. Geovanni Acosta and Taylor Lanzit were there for me all the time and every day helping me and answering all my questions with courtesy and professionalism. I would not hesitate to recommend them to all my family, friends and neighbors.
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Ron Novita
This was my 3rd refi with Equity Now; however, my first time with Jesse Harwick as the team leader. I could not ask for a smoother, more efficient service. Taylor Lanzit processed all the paperwork seamlessly. Jesse and I negotiated a very fair rate and reduced closing costs. One of the outstanding features was the ability to arrange the closing to fit into our schedule. We actually closed at our home on a Sunday morning ! Highly recommended !
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Tom Fleck
This was our 2nd time refinancing with Equity Now. They worked with us through 3 vacations, with poor cell service (on our end) and we still closed in about a month. Service was great any questions you have, they will answer them with clarity. They (Giovanni Acosta and Stephanie Foti) made the process seamless, while explaining everything you needed to know. I would recommend them to anyone who wants professionalism and caring dedication.
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Kristin OBrien
We were recommended to Equity Now through a co-worker of my husband. We are so happy we took his advice! From start to finish, Jesse and the entire team at Equity Now made our refinance experience extremely simple and pleasurable. Our situation was not just a straight refinance, but Jesse made the experience completely seamless! He was always available to answer any questions that we had and offer his guidance along the way.
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Wendy Wiltshire
After being let down numerous times before I was hesitant to even bother with another mortgage company. I took the chance with Equity Now and have not looked back since. With them always doing follow ups and getting the info out there we were able to close within one month of starting the process. I was most impressed with all of personnel I came in contact with, and I highly recommend their services. Thank you.
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Julia Khamis
I want to thank Jim DeRosa of Equity Now; who has displayed a high standard of professionalism and patience with me. The one on one attention I received from Jim put me at ease knowing whatever question I had I would receive an honest response the same day. I truly appreciate the staff of Equity Now as well as, their commitment and loyalty to their customers and would highly recommend them to others.
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ANTHONY
Dealt with equity now in the past,my previous loan officer is no longer there so I dealt with Mr JIM DEROSA.I explained my needs and my situation and we were able to work out a solution.He is very polite,respectful and knowleable-we even had a few laughs during the process.Just make sure you have all your documentation and the rest is mostly hassle-free-would highly recommend JIM and equity now..
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Colleen Costanzo
We received a mailer from Equity Now while shopping around for a mortgage company to handle our refinance. Giovanni Acosta provided an excellent customer service experience and is highly knowledgeable and thorough. Giovanni helped us cut our interest rate in half and closed the deal in under a month (record time!) We highly recommend Equity Now and Giovanni Acosta! Thank you, Giovanni!
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Edwin Santiago
JESSE HARWICK AND HIS TEAM WERE A PLEASURE TO WORK WITH. THE PROCESS WAS SMOOTH AND THEY WERE ALWAYS AVAILABLE TO HELP IN ANY WAY. THIS IS THE SECOND REFINANCING IVE DONE WITH THE EQUITY NOW . BOTH WERE QUICK AND SMOOTH. I LOOK FORWARD DOWN THE ROAD WHEN I DECIDE TO BUY MY RETIREMENT HOME TO CALL THEM AGAIN. PROFESSIONAL, KNOWLEDGEBLE, AND GOOD PEOPLE, CANT ASK FOR MORE, ED SANTIAGO
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Maria Catalano
The whole experience from start to finish with Equity Now has been efficient, easy and very thorough. They took us through the steps, explained all the details and we were closed within a couple of weeks. I would highly recommend them and definitely use them again if the need arises. Jesse Harwick was always so helpful and answered any questions no matter what time of day!
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Leo Leo
I wanted to thank Equity Now and in particular Steve Ochi for his hard work and professionalism. He was very knowledgeable and help us make this process go very smoothly. Steve explained thoroughly exchange step and was very accommodating to our busy schedule. We are in the process of doing business again with him and his team. Equity Now gained a new happy costumer
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K JORR
We had an awesome experience with the folks at Equity Now! Giovanni, Kathy and Taylor were unbelievably supportive and professional and helped our process go really smoothly, all the way to closing! I would definitely recommend doing business with them, and will look them up in the event I, or my friends, should need such services again. Great bunch of folks!
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Michael Angley
A branch manager from Chase made a call to Equity Now to help me get a mortgage loan on my house. James Medina (Originator) made it as painless as possible (with help from Ryan Davis, Processor). They even came to my house in Mohegan Lake (Westchester, NY) for the Closing. It took about a month and they were patient through the process with great rates.
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Don Sterling
I had the pleasure of working with Giovanni Acosta and the Equity One team. The service I received from beginning to end was up there with the best I have had. Questions always answered, problems quickly solved and the treatment I received was constantly respectful and professional. I will definitely recommend this company to others in the future.