Category: | Non-Profit Organization |
Address: | 30 E 33rd St, New York, NY 10016, USA |
Phone: | +1 212-533-6200 |
Site: | newyork.bbb.org |
Rating: | 2.5 |
Working: | 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM Closed Closed |
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Sheila Vazquez
The site sucks! I am trying to make a complaint against Family Energy inc. 77water street, 8th floor, NY. This company say you are not in a contract with them and entice you to try their energy services on a trail-bases than when you want out, do to their high rates, they refuse and continue to bill you one last cycle, even though you have ask for their services to be discontinued... I want their methods investigated, for I will not pay another cent to them, I called again today spoke to a customer representative and told them I was not paying $353.00 for a service that I cancelled, a month prior to the delivery date. Sheila Seyfried
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Richard Lee
I am a business owner, and I use services of other businesses and contractors constantly. Before I do it, especially for large projects, I would check their reputation on BBB, and BBB never disappointed me! So far this organization is the best place to check out ANY businesses, small or large. Love BBB, the traditional, most reliable place to check out the reputation of any businesses!
MI
Michelle Roa
The BBB works very hard to ensure accountability and transparency. As a consumer, I am grateful to them for their protections when the matter is too small for a lawyer but too big for a normal person to handle on their own. As a small business owner myself, I am grateful to them for their assistance in handling disputes when they come up and for their professionalism.
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FairReview K
Horrible consumers protection. Be sure that the BBB works for the industry it is the last institution that you would expect to protect consumers. They will do everything to protect businesses consumers are their last concern. you better complin to the condumers fraud bureau or the attorneys general office , do not rely on these guys to protect your rights!
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Aaron Woodwell
Had a great experience with the BBB of greater NYC. A local retailer told me they were unable to honor the advertised price on a popular product. After getting nowhere talking directly to the business, I opened a case with the BBB online. By the next morning, I had an emailed quote from the business honoring the advertisement. Good work BBB!
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David Demnitz
I used to rely on the Better Business Bureau until I had several interactions with them, and in each case I was struck by the fact that businesses which have high ratings with them are inept, and when I asked BBB for help in each case the representatives simply were unable to read simple English.
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J & J Chemical Inc Receptionist
Business in the New York area called me in Idaho. Called BBB to lodge a complaint someone answered and hung up on me once I stated I was in Idaho. I called back and left a message and no one seems to return calls. BBB is suppose to help not be as bad as the place you are calling to report.
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Elisa D. Cheo
Customer service had no interest in giving information over the phone except to mention going to the website, then ending w/ "have a nice day" when asking certain questions about the service. Work ethics?? Laziness. Seems to be having a bad hair day.
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iBiteElephants
i will let it be known on here, if you ever apply to TEAM 5 INC. in Floral park , PLEASE DO NOT WORK THERE! THEY SCAMMED ME & A BUNCH OF MY COWORKERS, THEY DO NOT WANT TO PAY US, AND WE RECIEVED AN 86$ PAYCHECK FOR WORKING 8-5 5 DAYS A WEEK
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dale barlow Jr
Thank you every one for your help . When a company refused to pay me for a service that I had offered them .I turned to you where you were able to help me to get my money. Again thank you everyone there you helped me out so much .
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Amirah Everette
Very rude when I called! They hung up on me and said they could not help me, I was trying to ask for a referral and she hung up mid sentence.
MI
Mitchell Bass
Awful. They are supposed to help you weed out the bad businesses, but all they are doing is charging small businesses a lot of money!
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None Entered
They claim to be impartial yet take money from the very companies they are investigating. Sorry BS meter buried in the red.
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Erin Peart
They are extortionists. Only the naive believe the "trust" they convey. The rating is arbitrary at best. Save your Money!
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PJ
company tried screwing me out of money; the BBB saved me... truly amazing and thankful they were around to help me
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Jonathan Mckay
This Bbb sucks they must work for the company in trying to file a complaint against!!!!
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John Phillips
Useless organization. They protect the ratings of business that pay to be members...
MA
Malik Azhar
Just a scam dont expect any help. Go to court instead save yourself the trouble
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TRUMP! 2020
Thanks for keeping us consumer protected from business that takin advantage
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sam dordoni
What do you expect? This is New York, Home of the Mafia & Tammany Hall
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robert spencer
Not what they used to be. Horrible consumer protection
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LaLa Johnson
Live savers. Period. End of story
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Mateo mateop
keep away from this ,
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Beauty Horder
Thanks for nothing.
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Alex Teller
yea the BBB Blows
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A Lo
simply horrible
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Jay Jay
Waste of time.