|Address:||899 S Oyster Bay Rd, Bethpage, NY 11714|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–7PM 7:30AM–7PM 9AM–2PM Closed|
Not only is the customer service deplorable (I.e. they do not respond to requests from their clients) but they are so strict regarding mortgages I would not recommend them to anyone! If your job or financial position changes - they leave you high and dry. Lastly, their mortgage servicing department is not set up to send emails, they can only fax..Needless to say, their mortgage program is poor and I am embarrassed to be a client.
horrible experience i have been trying to get a loan thru bethpage since september 2015 , and until today i dont have closing date jan 2016 , i dont recomend this people very very bad costumer service Everyone is "nice" and apologetic, you call and call and never get an answer, they call you when ever they want and never give you a complete answer. i feel like i have to beg for a loan ......
Excellent and Terrible...... The employees in the branches give excellent service while the 800 call center has employees who know little and give out wrong answers. I blame top management for not addressing the problems at the 800 Call Center which is not even located in New York. Management needs to wake up and call the 800 number and realize the problems.
I have been a member for about 2 years now. All of my interactions have been positive. They have all the things you need from a bank. But without all those excessive charges and fee. The atmosphere is very professional not like other credit unions.
I really enjoy banking there. The people that work there could not be any nicer. They are giving a 1% dividend on checking without having any balance restrictions. I have full use of my money and I cannot see tying up money in a CD for fractions more.
Been with BFCU since 1991. Best customer service I have ever experienced. Over the years I have had a mortgage, car loan, two boat loans, and all of my savings with BFCU. I will continue to give them all of my financial business.
After 2.5 months and still waiting for under wring for my mortgage! I am pretty sure we have good financial, good credit and not ask for big number of mortgage. But they have extreme slow progress I never heard! Be ware!
Ken Hiroshi Clark
I absolutely love Bethpage Federal Credit Union! Every time I visit a branch office the staff is so helpful. Web based access is quick and painless, fees are a minimum. Thank you for supporting the Memorial Day Air Show!
Member service is outstanding! Everyone goes above and beyond to make sure all of the member needs are met. The products are terrific and the rates are very competitive.
worst bank on Long Island. Always at an Inconvience and there employees are dumb as fence posts. I actually lost brain cells talking to there associates.
I love the bank itself, but this specific branch has HORRIBLE customer service (rude, u helpful, and slow). Prefer to go anywhere but here.
They offer very good rate, fast process. I am 100%satisfied with bethpage credit union. Highly recommend to everyone who needs mortgage.
A Private User
Nothing like not having a direct number and having to press buttons and deal with a computer! Worst system ever
Always courteous and timely. Would like for the jet debit cards to come back!
Clean, welcoming, spacious and Shannon is wonderful!
I love bethpage! Best credit union ever!
Wonderful customer service. Great rates
Always have a good experience
A Private User