|Address:||2304 Ralph Ave, Louisville, KY 40216|
|Working:||8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–6PM 9AM–12PM Closed|
These guys are no good. I was just getting siding from them and my problems started with my above ground electrical service. So we figured it out and I had the electrical cut for about 7 days which sucked but i thought it was worth it at first. I expressed my concern about wood needing to be replaced since the house was built in 1937 and so he put in the contract replace wood where needed which didnt happen but ok movin on. I caught them not putting tyvek on one part of the house so they had to come back out and tear it down it put back up. They threw away all my gutter extensions or downspouts on top of it threw away my exterior lights and wouldnt help put any back. So in the end they didnt put my electrical mast back where it was supposed to be and to j channels were different colors. if it was a 500000 house im sure it would have been great but the low man gets screwed
We have needed a roof for some time now and there are so many companies to choose from. Having hired & fired one company (in which I will not name) in one day, we invited a representative from Mr. Roof into our house to discuss our needs. He arrived right on time and was ready to go to work for us. I was sold within 5 minutes of talking with him. Josh Hall was knowledgeable about the whole insurance company/roofing company dynamic and was a great listener to what we had in mind. He did not try to over sell us or disregard our thoughts on this process. Josh worked around our schedules to meet the adjuster and to finalize the contract. He was prepared and had answers to all of our questions. We sealed the deal on our third meeting and I am excited about my choice. Thank you, Mr. Roof, for hiring competent people to represent you. This is a rare occurrence these days.
Mike Lewis, Repair Technician, for starters, arrived before the scheduled time, for that alone I am impressed! Nothing worse than waiting around... He got right to work.... reviewed what needed done and explained everything, plainly and to the point. He obtained materials locally, and done a great job. Not only that, he noticed some cracks in some of the sealant around a few of my windows, and went ahead and sealed them up. He done a couple other, above and beyond, preventive actions, and to great attention to detail. Best of all, he ensured all was cleaned up, when he was done. Also, I feel he done the work at a fair price to boot. Thank You, Mike Lewis and Mr Roof
Our experience with Mr. Roof was a pleasure from our first meeting with James to the final clean-up. James provided us with excellent information on the different types of roofing and made it easy for us to make our decision. Ryan kept us informed during the installation and made sure we were happy with the results. The three man crew worked quickly and, to my surprise, quietly and they left us with a perfectly clean yard and a beautiful new roof! We are so happy with our experience with Mr. Roof that we will be contacting James about new gutters and new windows in the near future.
My roof is two years old and after a heavy rain the living room had a leak in the ceiling. After several times trying to set an appointment. Mike Lewis was scheduled to come to the house. This was a Sunday afternoon. Mike found the problem, a nail was backing out. His pictures showed the problem in detail. Mike explained what needed to be done to correct the problem and completed the work. We had a hard rain the next morning and Mike called later in the day to see if the leak had been resolved. No leaks since! Thank you Mike!
Mr. Roof installed my roof five years ago after a hail storm. No problems until noticed evidence of water on kitchen ceiling. (suspecting a leak) I called and they sent an inspector (Mike Lewis). Mike arrived and found problem area. Nails had come up allowing water under a flange by a pipe. Repaired. Notified me I needed a stove pipe cover. He later came and installed cover on pipe during a Sunday (during his off-hours/personal time). Very happy with customer service and his prompt responses to communications.
Mr Roof replaced our roof a year ago. With the last heavy rain during hurricane, we found a big leak in our bay window. We called and the warranty department sent someone out the same day to tarp our roof and set an appointment up to be repaired. Mike came out and temporarily fixed the leak until our appointment date. He’s the same guy who came back and correctly fixed the flashing. Super friendly, professional, and a quick worker. Now if they can get my phone number correct in their system, I’d rate 5 stars.
Professional, Efficient, & Exceeding Expectations! My technician Mike Lewis provided a quick quote and explained everything in full undisclosed detail. Also, took pictures so that I could see without climbing the roof. He conducted himself very professionally and friendly at all times, and delivered on all expectations. This is how customer service should always be!! Thanks for your service Mike, I know who to call when I need roof repairs in the future! :)
We experienced a leak around the flashing on our kitchen vent. Mike Lewis came out to the house on Oaks day to make repairs. He diagnosed what he thought the problem was before he went up to the roof (water and ice seal). He took before and after pictures to show us. He fixed the seal and showed us how to drop the vent down to clean it. He was very knowledgeable and friendly. Mike is a wonderful representative for Mr. Roof. Thank you, Jim and Linda McMillan
Mike Lewis is an absolute professional!! He showed up on time, assessed the situation, and promptly fixed it. Very reasonable with pricing and went above and beyond to make sure that my biggest financial investment (my house) was and is protected from the elements. If your going to hire Mr. Roof in Louisville, I would suggest asking for Mike Lewis. He definitely knows his stuff and is great to work with.
I had a great service technician (Mike Lewis) who came out to examine my chimney, and I could not have been more satisfied with the frank and honest assessment that Mike gave me. Mr. Roof put on my roof and gutters a few years ago and I could not be any more satisfied with that work as well. I would definitely recommend Mr Roof and Mike Lewis to any of my friends!
Our experience has been completely different. We are on month 4 for a 2 day job to be completed. They scheduled today, yes on labor day, to finish up on some shoddy work from when they first started the job. Guess what? They did not show nor did they call to reschedule. I guess they are enjoying the holiday while we are sitting around waiting. Nice.
We really want to thank Mike Lewis of Mr. Roof of Louisville for the very quick response they gave to us by coming out and quickly assessing the roof problem we had and providing a timely and affordable estimate. Thank you so much for your professional care and attention, and we look forward to being able to have you all back out to do the work for us.
Mike Lewis has worked at my house twice in the last year. He removed 2 chimneys for me and replaced the roof and repaired a box gutter today....yes today is a holiday and Mike was here early and worked all day because of rainy weather moving in tonight..great guy very hard working and honest. I will never use any other company for his type work.
Roof looks great, the workers worked their butt off in the hot heat (in long sleeves) and never took a break. I bought them pizza for lunch. A second group of guys came and did my siding and gutters, they did a good job too but it took them 4 days. I do recommend Mr roof and you can finance through them.
Mike Lewis was fantastic at Mr. Roof. He came out on a Sunday afternoon to fix the problem with our roof that appeared after a big rainstorm. Very professional and found the leak for us showed us pictures of the leak area and the repair that he did. Very fast and friendly! Thanks Mike!
Outstanding! Our tech Mike Lewis arrived on time and completed repairs, including removal of and old diverter in less than 2 hours including clean up. We have used them at another residence, and after 2 perfect experiences, they have a customer for life. Thanks again!
I needed a roof repair done quickly. They sent out Mike Lewis and he examined the roof and did the repairs that same day. Great job! Brittany Brown who answered my call was extremely helpful as well. She understood the importance of the timing of my repair.
Mr. Roof came out when scheduled and gave us a fair and honest estimate to replace our leaking skylight. The work was scheduled and their rep., Mr. Wood was on time and did a great job since it has rained more than not since he replaced the skylight.
Both my salesman, Brian Widmayer, and my technician, Mike Lewis, did an excellent job explaining the process and showing me before and after pictures. The company was easy to get a hold of and the repair was quick. Would definitely use them again.
Excellent service, on time, and experts at what they do. I also learned a lot of useful information about my roof that was not related to repair, which will come in handy in the future. I will certainly use them again if needed. Thanks
Mr Roof did my roof 2 years ago and just did my siding. I was worried about the new siding affecting my roof and did not want two warranties and finger pointing. The siding job went as well as the roof job. They have their act together.
Mike Lewis came out last week to quote a leak and a new roof. He was very knowledgeable and easy to work with not to mention lightning fast! Thanks for the great experience, we actually going to call him today to schedule the repair.
Mike Lewis was on time, worked quickly, and did quality work. He fixed a warranty issue we had. Nothing with the roof itself but with a skylight that started to work loose. I only wish all contractors were his quality.
Joey Herron Repair Tech was on time, courteous, friendly and go the job done in less time than I was told when I scheduled the appointment. I would most certainly recommend to anyone needing to have their roof done.
I recently used Mr. Roof because my chimney was leaking inside my house. Mr. Roof came and took care of my problems. Staff was very friendly & informative. I would use them again and/or recommend them to my friends.
satisfied all around. The price was fair, not the cheapest, but after comparing and talking to the estimator guy i realized there is a difference and after seeing how the guys did the roof i can see the difference.
Would definitely reccomend Mr Roof and the technician Mike Lewis who was amazing at explaining what he was going to do and how it would fix the problem. One of the best experiences I have had. Thanks Mike
Mike Lewis came out to my house and was able to come up with a solution to a problem with a roof another contractor built. He was professional, explained everything clearly, and on time. Thanks Mike!
Cuddos to Daniel Smith from Mr Roof for removing a pipe and repairing a leak in my roof free of charge because I had a lifetime warranty with Mr Roof. Very professinal and friendly. Thanks again!
They helped me with my insurance company. Then I bought their best roof and my insurance company took 6% off my premium since it was hail resistant. I was really impressed with the sales guy too.
I cannot say enough about the professionalism and the quality of their staff. I called after hours and they called me back almost immediately. I liked the warranty and they shingles they sell.
Mike Lewis was very friendly and knowledgeable. He came and evaluated what needed to be done and had the job completed in a timely manner. Thank you Mike for your fantastic customer service!
Had a leak around a bathroom vent. Mr Roof send repairman Mike Lewis and not only did he fixed the original leak, he also inspected and made repairs to all of the other vents on my roof.
Mike Lewis was great. Very friendly and was able to fix my problem on the spot... Leaky roof missed by a Home Inspector!! Thanks Mike, You have all my roofing business in the future!!!
Mike Lewis with Mr. Roof came out the same day I called and took care of the water damage to my roof on the spot and skillfully. Very good to work with and honest. Recommend for sure.