|Address:||841 Vanderbilt Beach Rd, Naples, FL 34108|
|Working:||8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed|
I am a real estate agent with Re/Max Distinction, where knowledge of our jobs and customer service is everything! I have been field testing insurance agencies to send my referrals to. What I had troubles finding is a place that communicates with each other and knows their business, and also, is aware of discounts that are available to customers that meet certain criteria. As a bonus, I was looking for a place, (once I provided the address well ahead of time and the HOA management company phone number), that the insurance agent would be ready for my clients with what the HOA does and does not insure; I found that agency!!! Customer Service A+. This Allstate agency went as far as informing me that they had another office closer to my customers new home which could service their policy! The feed back from my customer after contacting their office to set up a policy was just as positive as mine, "they were completely prepared for us and had already verified coverage needs with our HOA!" Thanks Matt, for knowing what amazing customer service is!
I have nothing but praise for the outstanding service I have received from Allstate Insurance: East & Greenwell Insurance, Inc. My Agent at East & Greenwell, Jason Rogers, provided me better/more comprehensive home owners and auto insurance with substantial cost savings as well. Based on my inquiring if Allstate has Financial Advisors, Jason put me in touch with an Allstate Financial Advisor who provided me a comprehensive analysis of my investments and recommendations on Term Life Insurance. As a result, Allstate Financial Services will be handling my portfolio and I have procured life insurance from them as well. I highly recommend East & Greenwell as they are a great team that provides outstanding professional full service insurance and financial needs!
The entire team at East &Greenwell are focused on providing attentive service and great attention to detail. The team consistently goes above and beyond the call of duty to ensure I get a quick responses and service-- even on weekends when they are at family gatherings! The combination of fair prices on their insurance products, attention to detail in ensuring proper coverage and the great client service experience make East & Greewell Insurance a superior value.
We had a ceiling leak while we were our of town. East and Greenwell stepped in and looked after our needs immediately and watched over repairs until we could get there. When a problem occurred with getting in contact with the adjuster, I called East and Greenwell and literally within minutes they had resolved the issue and I had a call from the adjuster. It is nice to deal with people who care and are willing to help.
I had received a notice of increase in rates for my allstate car insurance policy and planned to call my agent. Before I did that Jeanna Hendrickson from East & Greenwell E-mailed then called to offer to rework my policy. She explained possible discounts and helped with the selection. As a result I was able to maintain the same coverage at low rates. GREAT SERVICE
Nate is a true asset to your company he stayed on top of everything and all though it took a year to earn my business he was always on top of it calling me before my 6 months was up running the numbers and making sure that I was getting what I needed out of my policy and still saving quite a bit of money! He is the reason that I decided to go to your company!
It is rare to find a truly customer oriented company, but that is just what we found with Nate at East & Greenwell Insurance. He analyzed our insurance needs and was able to save us money. Anyone on a limited budget can appreciate this. We have and will continue to recommend this company and certainly Nate.
This Agency [Esp. Matt] - and I mean the entire staff, is ACES. We came to Fla from out-of-state recently, and Matt and the East & Greenwell staff took great care of all of our insurance needs -and saved us hundreds of dollars, too! They bare the best - I heartily recommend their services.
Great group of people working for my needs and always ready to help and answer any questions I might have. As a customer and a Realtor it nice to have the peace of mind that you are referring a someone that cares about the customer and values the customer.
The entire East & Greenwell agency and staff are completely helpful and knowledgeable on all my insurance needs. They work as a team and I am very satisfied with them and appreciate that they take care of my referrals. Thanks, Kevin & Jeff!
Kevin and all the staff at Allstate provided us with thoughtful and excellent service for the 15 years or so we were in Naples Florida. We moved to Canada and are now insured with Allstate Canada. Thank you to East and Greenwell Inc.
I had to insure my new RV and worked with Nate Touchette. He was professional, polite, knowledgeable and sincerely interested in getting the right policy for me. My experience was very pleasurable and would recommend him any time.
They are very caring and professional people and are always ready to help the client
As a renter I have had a peace of mind knowing I am protected from casualties that may arise, such as hurricanes, which is my greatest concern along with a few more, Thanks to East & Greenwell Insurance Inc.
A very professional agency, great staff, excellent follow up, They are very thorough with their review and recommendations of your needs. I would highly recommend them to family and friends.
The staff at East & Greenwell have gone above and beyond to help us with home, auto, & life insurance. I feel confident that they have the best interest of me & my family in mind!
Kevin helped me to reduce my homeowners insurance as well as flood insurance by 50%!!! Very professional, great communication.i highly recommend Kevin and his team!
With us being new to Florida Nate Touchette made things easy with his knowledge and confidence. We are pleased with what they were able to offer us. R Burton
Kevin was professional, courteous and willing to take the necessary steps to offer a complete multi-state insurance solution in a compressed time frame.
This company is always quick to respond to my needs and to advise me on my issues and to help me when I am confused...very patient and professional.
Very professional and courtesy. I saved over $200.00 by switching to Allstate. I would highly recommend you to compare prices against Allstate.
Great agency with excellent customer service. They helped us find the best policy for our needs. Definitely recommended talking to them.
The most professional and pleasant staff. Truly a pleasure to do business with. I would highly recommend East and Greenwell Insurance.
Thanks, East & Greenwell Agency. 5 stars across the board. I never have any issues and the agency responds back in a timely manner.
East and Greenwell are always quick to help and provide amazing service. Glad we switched to Allstate with East and Greenwell.
Terrific, friendly and prompt. Actually answer your phone calls and questions. Rates seem in line with good coverage.
Jeanna was great - very enthusiastic & actually seemed glad to hear from me. Sad that she is leaving. Joe Giafaglione
Kevin and team are always quick to respond and resolve whatever questions / issues we have. Thank you!
Great office atmosphere! Super friendly and welcoming to new clients!!! Highly recommended!!!
Kevin and his team do an amazing job. Always pleasant and very helpful Thank you Barbara
The agency is always prompt and courteous in answering questions and solving problems.
Very helpful and caring about our insurance needs. Saved us money!!! Never intrusive!
Allstate office very helpful answering my questions. Very friendly agent (Jeanna).
The whole team is professional and courteous. I trust them with wholeheartedly.
This is a full service agency and will do their best to have your back covered.
Always the best customer service. They take care of all my requests so quickly!
A Private User
Very professional. Never have any problems with my insurance company or needs.
Great rates and prompt answers to my questions. Highly recommend.
Always there and literally "down the road ". Trust these folks
Knowledge of the agent and promptness in returning phone calls
Personalized small business service. Excellent!
Very helpful and always on top of there game.
Excellent very thorough and professional
Have always taken good care of me
Very helpful and kind!