|Address:||622 SW Main Blvd, Lake City, FL 32025|
|Working:||8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed|
I recently had a chance to experience first hand what Great Customer Service from John Wheeler and the Wheeler Insurance Agency with my recent claim. John was with me every step of the process. He helped expidite the whole process by making phone calls and emails. I have been a customer for over 40 years and will continue to sing praises of Job Well Done. If you have the need, John will be there to assist. Many thanks again!!
Brenda worked hard to get me a good rate for my auto, with several calls to Progressive to verify and confirm issues. They also have free Notary service for customers which is great because I needed to get a copy of my birth certificate to renew my drivers license, and it was from out of state so the request had to be notarized. Saved a few dollars there as well as on the auto insurance!
We went to Wheeler for our home insurance and they informed us of a small issue from the Underwriter almost immediately. We corrected the fault and we got insured with almost no lapse in coverage. Very fast, very efficient, very professional. When we build a house later we plan on staying with Wheeler for the above reasons.
The staff is always there for us regardless of what the time of day or circumstances. Now how many folks can say that they truly enjoy stopping by their insurance agents office just to chat. The people there at the Wheeler Agency are genuine. Additionally, all my insurance needs (Home and Auto), are in one house.
I have known and been a client of Wheeler Insurance forever. They are hometown folks that has always been there to help. I would highly recommend this Agency to anyone interested in Insurance. They treat you like family and help you with all your needs. Thank you for being there for us.
Tim and Liz Owen
We were very pleased with the quickness of paperwork being completed and processed while getting the best rate possible. The staff was friendly and proficient. Mr. Wheeler himself stayed during their lunch break to make copies of our closing papers so we did not have to return later.
In the past years I have had a very good relationship with the wheeler agency. They really do treat you as a PERSON not just another account. They are helpful, courteous, and always very pleasant. They are the best. I appreciate the chance to say Thanks to them for being them.
Wheeler agency has consistently provided great care and excellent recommendations for many years. At one point I was contacted about changing car insurance which resulted in my changing plans. This resulted in savings of hundreds a year. They are always pleasant and courteous!!
Brenda is the best customer support person I know; she has helped me through this on-going boondoggle with Citizens trying to pawn me off on Heritage! I would be ballistic with that company without her to run interference. Thanks and God bless.
They listened attentively until they understood our opportunities; did their homework and presented our options in a straight forward manner; then gave us several payment options...thanks...Gary & Tara Roshy
A Private User
Insurance is confusing, but John and his team just make it all make sense, and that is a good feeling, thanks John for taking a burden off my list of to-dos-got great insurance!
There is a real professional caring at The Wheeler Agency, John helped me figure out what is best for me, and I appreciate that. I felt no pressure or sales-driven atmosphere.
Being new to Florida the Wheeler Agency has been very helpful, friendly and a pleasure to work with. The attention to detail is outstanding.
Friendly and fast service, they truly care about their customers needs.
Thank you, Wheeler Agency, for your friendly and professional service.
Satisfaction for greater than forty years.