Category: | Insurance Company |
Address: | 8400 NW 36th St #180, Doral, FL 33166 |
Phone: | +1 800-463-4648 |
Site: | infinityauto.com |
Rating: | 2.1 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
MA
Mayelin Hernandez
My experience with infinity is terrible, never again to make sure with you, I throw in auto insurance, and send documentation they asked me, the next month I went a lot without warning because you according to not send the necessary information in time, when claim told me that information, which was yourselves in fact not could accept, the case was that anyway wanted me high insurance, did not want to lose in any way, result, I left the Sgura and I sent up a bill which for me was a robbery of you, and impudence, more than one hundred dollars that supposedly devia pay not know, I never understood that it was the tax, but for me are swindlers unethical, and I do not want to generalize because it might please have some agent of infinity that may be honest, but for me are swindlers and tricksters, and who asked me not have good references that give about you, for a pittance as the saying lose customers and credibility, you work for the fee bread for today, hunger for tomorrow, that means I do not buy more insurance bearing the name of infinity or crazy, either auto, home, life, etc. Thank you for your very bad job,
YE
yesiney cabrera
Horrible service.. went for a claim due to a guy that crash into my vehicle and he had this insurance the adjusters make an appraisal of your damages for what they see in the OUTSIDE, WHAT ABOUT THE ENGINE PART HELLO. once u sign a paper saying you wont file an injury claim less than 5min you will get a call saying they will only pay 80% of ur estimate value of ur damages why their excuse is that u always be 20% at fault even if they rear end u, cause there is always a way to prevet it NO COMMENTS. so people be ready to pay out of your pocket even if is not your fault and by the way u sign that paper they value ur life for $100.00 miserable dollars so DO NOT SIGN THE PAPER CLAIM THE INJURIES OR OTHERWISE GET AN ATTORNEY DONT DO SAME MISTAKE I DID TRUSTING THEY WILL FIX MY CAR 100% they WONT AND THEY WILL FIX IT WITH AFTERMARKET PARTS NOT EVEN LEGIT PARTS FROM THE ORIGINAL MANUFACTURER.. WHO EVER HAS TO MAKE A CLAIM TO THIS INSURANCE AS A VICTIM RIGHT NOW HIT THEM WITH ALL U GOT AND DONT LET THEM CONFUSE U by they way they will send you to the worst body shop in dade county
KE
Kenia Lopez
For me the worst very informal I do not want to know of this insurance and do not recommend anyone I was very formal with my payments was even direct deposit and the time to pay canceled my policy for an accident that I had was not even guilty listen my opinion to all clients of this insurance beware charge them fast but do not have to pay in doubt seriously that you contact me to give you my experience was very sad really.
ER
ERNESTO ALAEZ
Are thieves, swindlers and brash advise the public never trade at infinity Give a price and a few meces you climb the monthly payment more than 50% say that for accidental that tube ago as five years ago, when they canceled me put me an emergency of my work that absolutely nothing has to do with them comonun claim car that makes other companies I rise policy Thieves children dp
AN
ANDRES TRUJILLO
Pesimo after sales service, are supposed to be our support when we have a problem, I think I do not care, I think as customers deserve respect and proper attention is inconceivable that spent eight days calling and begging to be taken care of, this is not a serious and reliable company. Remember that you are not doing us a favor, we are paying for a service.
FE
fernando guevara
"MR DEMIS DIAZ" IS A VERY UNPROFESSIONAL ADJUSTER WITH NO EDUCATION WHAT SO EVER TOWARD CLIENT,(MADE FUN OF MY PERSONA BY TELLING ME IF I NEEDED TO BE TALKED AS LITTLE BOY OR LITTLE GIRL) JUST BECAUSE I TOLL HIM TO PLEASE TALK TO ME IN A DIFFERENT WAY BECAUSE I FIND IT OFFENSIVE THE TONE OF VOICE HE WAS TALKING TO ME...AFTER THAT AS AN ARROGANT YOUNG PERSON THE DENIED ME WITH A ESTIMATE BECAUSE OF MY DRIVING RECORD WHICH I TOLL HIM ITS THE COMPANY WHO CAN DROP ME OUT BUT THEY STILL RENEWING MY POLICY FOR 5 YEARS CONSECUTIVE,THIS COMPANY DOES NOT KNOW THE PERSONEL IT HAS !!!SHAME ON INFINITY INS CORP
LO
Lorie Enrique
I am an insurance agent and have only been working with Infinity for about 4 months. I have worked with several other companies and I must say that Infinity is such a pleasure to work with anytime I need help with something on a policy they are more then willing to help me or walk me through things. My marketing rep Gloria is excellent. She calls me back right away to answer any questions I have and also contacts me with updates regarding rates, promotions, etc.
JU
Juan De La Cruz
always looking for ways to not pay claims, on the website say one thing and when you have the policy you send another. I think they are not not honest with what they advertise.
YA
Yasmine Ahmar
My experience is very bad insurance rose after being the third renewal without a care little call and care about me if I stayed with that insurance or is not the worst
FE
fernando Cabal
I am an insurance agent and have only been working with Infinity for about one year. I must say that Infinity is such a pleasure to work with anytime I have a question on a policy the underwriters are reliable to help me with the problem. My marketing rep is Gloria and she is a great representative for Infinity.
JH
jhon Llanos
I am a customer of this company and another person shocked my car and had the same company and it was a problem for me to respond, and not ostante with that the employees who serve you are very rude do not know how to treat customers. I advise you not to buy insurance with this company is the worst.
JO
Josjan alonso
The person that rear ended me a while back had this insurance company and the level of service I received from the staff at this office and the company as a whole was nothing short of spectacular. They assisted me with my claim every step of the way and I was back on the road in no time.
MA
Manuel Alejandro Marti
The worst sure this Paiz, put you guilty though police did not put in the report to get on premiums in order not serve
MI
mildred ortega
Q insurance more trash there at Doral employees are inept and disrespectful really do not recommend it to anyone
JO
Jorge Zapata
This is the worst Insurance company I have ever work with...terrible customer service, they do not care about you ,....never return calls to the client, they are very nasty when they talk to you specially the receptionist when you ask for help.
OF
Official Hit
Notice how the only positive reviews are made by people who are currently working there, that says a lot about this company. I would honestly not even wipe my butt with their quotes, the company is crappy enough.
MA
Maria Herrera
Buyer beware!!!! Go with any other insurance. This insurance reallllllyyyyyy sucks. These people do not care and they also do not know aht there are doing. Any other place is better than this.
WI
wilfredo salgado
Are the biggest thieves US insurance swindlers, THIEVES
NE
Nelly Gomez
Have been trying to get in contact with Jorge Urbina since Friday to no avail! No one in that department answers the phone or returns calls! This is so frustrating!
MA
Magalys Santos
The bad attention without much delay solutions to problems
CH
christina torres
I am an agent with Infinity. I love everything about them. They are a great company to be insured with. Everyone is friendly and helpful!
ED
Edwin Gutierrez
Horrible customer service, they don’t return calls, they never answer the phone. I’m glad I don’t use these people.
NE
Nelly Fernandez
Bad work especially Mrs. Mayte.
SA
Sali G
I totally agree, Infinity has given me such a hard time and I have only had them for a couple of months!!
MA
Mani Fernandez
Good service careful attention
RO
Roberto Reinhardt
Great customer service! Definitely 5 stars! I would recommend Infinity.
MS
Ms. Perla Sojos
Infinity secure for the Excellency of insurance policy holder prestige
J
J Fajardo
Great coverage at great prices! I would recommend Infinity to all!
LI
Liberty Tax
Really bad Customer services..NEVER ANSWER THE PHONE!!
ME
mehmet demir
worst customer service ever! they never answer phones
TO
Toyin Adigun-Uvo
Best company to work. With the great customer service
AR
Arnulfo Vazquez
Great customer service and very helpful company!
MI
michael inciarte
Bad services ! Dont pay my clain the my car
GE
Gerardo GF
Fast and kind customer service
ME
Meyli Lucy G
Worst insurance company ever!!!
EL
Elysee Fortune
just went there for quick info.
AR
arana rana
EXELENT COMPANY
MA
Maybel Santos
LOVE IT!!