|Address:||1009 Providence Rd, Brandon, FL 33511|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed Closed|
The Grow Financial on Providence rode right behind the burger king is like what everyone says it is. It is rude and unprofessional! Im never going back there. I recently went in there because I was being charged an overdraft fee. I spoke with a chick named Jessica and she was incredibly rude. She talked to me like I was not her customer. Like a was a dumb kid. I was telling her about my fee and she told me "it was your responsiblity" or when I said I never said no about a plan, she said"yea you did say no". She talked me like this because I was younger than her. The other lady(she is black with glasses) was also rude. I am a customer and should be treated as such, regardless of my age. If I was a big huge dude, I would of got more respect. I had to call their supervisor and she was so nice and sincere. She apologized for my bad experience and said she will take care of it. Yet, the Grow Financial on Bloomingdale is so much better. Better customer service and nicer people. Comparing the bloomingdale bank to the providence bank is like comparing Heaven and Hell. Its worth the extra 10 minute trip.
To come in at 2pm which would be considering after lunch rush and have to wait over an hour (standing up I might add, due to lack of staff on to handle requests and lack of chairs to fulfill people waiting is more than unacceptable. Considering I just opened up a new account this is not what is expected from a bank with a simple request of a debit card!!! Upper management needs to evaluate staffing issues and payroll! Sincerely, A client that would like a debit card.
I have a small business account and also some other loans with Grow and I only visit this branch everyone is nice and helpful.I no longer go other banks grow helps you to grow and understand your needs to me they are much nicer than some others out there.... As long as i own my business and stay in Tampa bay I will continue work with them.Thanks everyone in this branch ........
A Private User
Please drive 10 minutes to the Bloomingdale branch because the branch next to bonefish grill is the worst. They are un helpful and rude. The branch on Bloomingdale is helpful and the complete opposite of the branch next to bonefish grill.
The Branch location, the Staff and the atmosphere is excellent, Love it, have no complain at all. Is a pleasure to go in my Branch all the time. Keep up the good work !!!! Maria Rodriguez :)
Love the employees and customer service I had a overdraft charge of $5 the representative credited back to my account with no problems
Two week holds on a payroll check from a trustworthy company. No thanks. Moving as soon as my check clears...............
Young African-American woman with braids must not like her job very much not very pleasant at all
Very friendly staff but they need more help because there is almost always a line.
I hardly need to visit, but they have been great when I do visit.
Always helpful stuff. Thanks for providing superb service!