|Address:||289 E Cleveland Ave, Newark, DE 19711, USA|
|Working:||9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–5PM Closed|
Was in the market for a new car and started my search at Martin Kia. I originally wanted to try every make and model in the midsize sedan class just to make sure whatever option I picked was the right one. Working with Caitlin, she helped me prioritize what features were important to me and what my must haves are in a vehicle. After test driving the Optima, I was incredibly impressed. When I compared to other makes and models in the same class, there was no comparison, the Optima blew the competition out of the water. During the whole experience Caitlin was awesome in answering each and every one of my questions and did not try to pressure me into buying a vehicle after the first test drive. My original time frame was 2 months, but found myself driving off the lot a week later thanks to the exceptional offers that Martin Kia was able to provide. Would absolutely recommend both Martin Kia and Caitlin when purchasing a new vehicle. Will definitely buy from here again.
My sales person Stephanie Pender was excellent! My lease process went smooth and quickly. My only issue was with the business manager Nick Lee. His "bed side" manner is sub-par to say the least. After I politely declined all of the "extra" warranties that he was offering for additional purchase his whole demeanor changed. I didnt get a handshake at the end of the deal or nothing. I also called and left him a detailed voice mail message because I had a quick question about my contract. Did he return my call? Of course NOT. Back in 2016 I co-signed for my daughter with her purchase of a Kia Optima and I had an unpleasant experience with him even back then. I suggest you all finding a replacement business manager! Nevertheless, I am happy with my present and past purchases.
We are driving the car of our dreams! Thank you, Stephanie Pelzer and Martin Kia for providing amazing service while helping to get us behind the wheel of our new car. Stephanie was welcoming, not pushy, and extremely helpful. At other car dealerships, we felt pressured and knew that they cared more about making money than taking care of our needs. This was not the case at Martin Kia!They catered to our personal situation and worked with us.I really love my car and i tell everyone that Martin Kia got me a great deal! I have already recommended one friend who is shopping for a car; and from one car shopper to another, I highly recommend you ask for Stephanie at Martin Kia if you want to get a great deal from a great salesperson!
My wife and I just had the pleasure of buying our new Kia Sportage from Martin Kia in Newark, DE. The entire team of Phil Rockwell - General Manager, Moe Mednini - Sales Manager and Robert Smith - our Sales Consultant were all extremely helpful, supportive (with excellent product and financing options knowledge) and friendly as we went through and looked at various models and options with the end result being that we ended up with a car we love at an excellent price. Their approach was consultative with no pressure, which was greatly appreciated by me as I hate some of the games that car dealers can play sometimes. This is our 2nd Kia, and second time working with Moe. Great experience
I am extremely happy with this Kia dealership. My salesman was excellent. I was very impressed with his knowledge of the brand and the vehicle. Everyone was very helpful and they all worked as a team and efficiently. And I ended up getting the vehicle I had been looking at for six months!! I had visited six or so other dealerships (Kia and others) and this was by far the best dealership for buying a vehicle. I am so happy that the Business Manager named Nick explained to me all of the options instead of cheating on on my money. We had a great experience and we traveled about an hour to visit the Newark De location. I would definitely travel to Newark De again for a Kia!!
It has been a pleasure to deal with Martin Kia. My husband bought a a 2013 Kia Soul in 2012 aa a work car. A few months ago, we decided we needed something a little larger as he had retired and we have been traveling quite a bit. Rick Rowe approached us on the lot and actually remembered us and welcomed us back by name. He helped us get a new Sportage that we absolutely love. I usually hate car shopping, but Rick made us feel very comfortable with no pressure. We also appreciate the service department. They are great also.
I have never had such an easy or stress free time purchasing a vehicle. Tracy made our experience fast and was very knowledgeable in everything we needed. He was very kind and patient with all my questions and never tried pressuring me into anything. I hate pressure sales and will run from them. I felt very welcome and the staff was very warm and friendly. Thank you Tracy! I would recommend you to anyone looking to purchase a vehicle! Love my new car!
Our overall experience at Martin Mazda was completely different than any other dealership we have dealt with. The entire staff was friendly, courteous, and knowledgeable. We especially enjoyed having Daniel Carlton as our sales consultant. He was genuinely concerned about our needs and very knowledgeable about all the vehicles. We will definitely buy from them again in the future and refer them to our friends and family.
I was in the market for a new vehicle and was interested in a Kia. I came to Kia Martin and met with Sales Rep Stefanie Pelzer. She was excellent! Very knowledgeable of the cars and took the time to listen to my needs to help me narrow my choices down to the right car for me and my family. I will soon be in the market for vehicle for my daughter and will definitely come back to have Stephanie Pelzer help her as well
We worked with Mark Grubb on a lease for a new Kia. He was knowledgeable, polite and really great to deal with. He went way out of his way to ensure that we received the information necessary to help us make an informed decision. Mark is so different that most car salesman I am used to! There was no pressure and the atmosphere was relaxed and engaging. Great job Mark and Martin Kia!
Called about my Optima fuel pump going, they said it was covered by the warranty. Went in and the receptionist said it would have to be diagnosed before it could be worked on. So I figured it would be a couple days before I got a call. Less than 24 hours later they called me back saying it was done and could come get it! Very good service very good. Will be going back in the future
Best experience ever. I have purchased 4 cars in my lifetime, always from a male who intimidated me. I made a promise to myself to never be intimated by another salesperson. I met Stephanie Pelzer, who made the process smooth and uncomplicated. She is the consummate professional. I am telling my friends to look her up when they are in the market for a car.
My car buying experience with Martin Kia was very positive. Dan Carlton was very helpful. I would have liked to received more for my trade-in but never-the-less I was pleased. I also appreciate that Dan called on several occassions to see if I was ready to move forward with the purchase. Dan was wonderful thru-out the entire process. Thanks Dan.
you go to Martin Mazda you have to see Tracy Thompson he is the bomb he will work with you I have the car of my dreams my Mazda has everything I got it at the price I want it and with all the amenities so if you want to new car and you want a Mazda please by all means go see Tracy Thompson at Martin Mazda he will definitely hook you up
I came in with a used car and left with a 2015 Soul! Dan Carlton and Dave Wilson rocked! No stress. I knew what I wanted, what I could handle financially and they worked with me to make it happen. Everyone I came in contact with was very friendly. I am thrilled and will be back in the future. I highly recommend. Donna L.
Make sure you ask for, "Mark from Martin" as he has a ton of product knowledge, he is extremely friendly, and he will treat you just like family! Leave the uncomfortable feeling at the door, and finally enjoy your car buying experience for a change! You will never be disappointed if you simply ask for, "Mark from Martin".
In the market for a new car and went to few dealerships before coming to this Martin Kia dealership. Dan Carlton assisted me through-out the process and was very helpful and knowledgeable. We were attended too and acknowledged by the staff the entire time. I highly recommend this dealership.
My wife and I were treated fantastically by the entire team at Martin Kia. Dan Carlton was a pleasure to deal with; his attention to detail and follow up is/was above and beyond anyting you might expect. We highly recommend Martin Kia and especially, Dan Carlton for your next car purchase.
Martin Kia was patient helpful and very informed. Rico helped me get a brand new car! I told him what I needed the car for and he helped me pick an affordable option. If someone was trying to get a new car I would recommend that they go to Martin Dealers.
pavan kumar Kura
Visited this place to give a test drive for KIA Sorento. Recieved great customer service from these guys.. i know they have to be good to attract customers but they were reliable people. Didnt make a decision to get it.. but the service was good.
The Martin Dealership is awesome. I am a 3peat customer and I love this place. I had a credit issue and Patty was able to get me approved at the payment i wanted. I highly recommend this dealership. Ask for Dan tell him Cindy sent you.
I just got my first car a 2015 Kia Soul. I am so excited and tell all my friends about the great options and the best salesperson. Stephanie is was helpful and understanding. She is so patient and made my this a great experience.
I highly recommend Martin Mazda for your next new vehicle. I worked with Will and had an outstanding experience. He is a great salesman and was extremely helpful and hospitable. The Mazda CX5 is an outstanding vehicle.
Kris was phenomenal! Very friendly and helpful. Not your typical "car sales man". He was NOT pushy at all. Extremely knowledgeable. Made the car buying experience actually fun. I would definitely recommend him!
I recently purchased a sorento from your dealership and Stephanie Pelzer was an outstanding sales associate who made my experience delightful. I would recommend that if your looking for a car see Stephanie.
I purchased a new Sorento from Martin KIA on December 23rd. My salesperson, Federico Rowe, was outstanding. He did a great job of qualifying me and worked to create a deal that worked for both of us.
Shawn Renee Bowser
Dan Carlton was our sales guy...very knowledgeable about the vehicles. No pressure at all! As a matter of fact, we bought another Kia 3 weeks later! Highly recommend! Great experience! Dan
Bernell Mitchell helped me out a year or so ago. He was friendly and it a low pressure buying experience. I dont usually leave reviews but Martin doesnt deserve the low 1star rating.
We went car shopping on the coldest day of the month and our experience at Martin Kia was the best. Doug Kane really made us feel welcome and worked hard to get us our new Soul.
I was interested in purchasing a KIA Optima I was referred to Stephanie Pelzer at Martin Kia she listened to everything I said She exceeded my expectations I am a customer for life
I bought a car from Mark Grubb, who was excellent and a great help. He really walked my wife (who previously bought from him) and I through the process. Highly recommend!
My experience of getting my Kia was awesome! Rick Jr. was so friendly and made the whole process easy to understand. He really wants to see his customers happy!
I bought my car from Martin Kia and I love it ! Frederico Jr helped us out. He was so helpful and pleasant to deal with. We did not feel pressured at all !!
I lease a optima and I love it. Stephanie was so great and I will see her in three years. If you are in the market ask for Stephanie you will thank me later
5.56 Or 5.45?
Rick Rowe Jr. is the man. Made my car buying experience quick and easy. Highly suggest you go in to Martin Kia and ask for Rick Jr. Ned B.
Recently bought my 2nd soul from martin I am very please with the sales staff Ric, Greg and all, the service department is next to none