|Address:||51 Federal Rd, Danbury, CT 06810|
|Working:||Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM 11AM–4PM|
I came to Danbury from Long Island after viewing their massive inventory online. I was looking for a Sportster Nightster and they have 4 in stock which was more than twice as many as any dealer in my area. I drove up 2.5 hours on a Sunday because they were open until 6PM. Upon entering I realized that this was the nicest Harley dealer I had been in since looking for my bike. I was instantly greeted and began looking around. After maybe 5 minutes of browsing I was approached by a gentleman named Jim who had helped me through the entire intro, selection, and purchasing of my very first Harley. Jim has been there for 10 plus years, he did not make me feel uncomfortable or rushed in any way. He had an absolutely spectacular attitude and did not push any of the bikes on me at all. I asked Jim if he could have one of the delarship owners, Al, come down to speak with me. Al came down and was extremely heart warming and probably the nicest person I have dealt with at any dealership. Al spent some time with us going over his past bikes, a ride that benefits the military, and we spoke about how perfectly clean each bike in the showroom was compared to other bikes i have viewed at dealers. If you are looking for a Harley or Buell, I guarantee that you walk away with one from this dealer, the bikes were beyond clean and you could tell that they really put time into each one after it comes in on trade. I would also say that about 90% of the bikes comes form the original owner, and Jim can tell you about the past history. Over all I would recommend this dealer 100%. There is not a doubt in my mind that they are the best in the region, and I will be returning back there in the future. Hopefully for the Softtail Blackline : )
A Private User
I went to this store today to buy a new battery for my 93 Low Rider. By mistake, I got the correct battery for a 95 or later Low Rider, but not for a 93 (which has the terminals reversed). When I took the battery back for an exchange, they did so immediately and apologized for the error. I was happy to see that there were no issues exchanging the battery. I have been satisfied with this store in the past when I was just buying clothing and stuff, but this is the first time I had to return anything, so it was good to see that they offered an quick and easy exchange with no hassle. I will definitely continue to patronize this store. The employees are all very friendly, as well.
One of the best experiences I’ve ever had was when I purchased my Harley Davidson at Harley Davidson of Danbury. From day one, the staff and owners treated me like a lifelong customer. Each visit there since has been a pleasant experience. They always remembered my name and greeted me when I came into the store. When I had a question, if someone didn’t know the answer, they brought me to someone who did. They are truly great people working there. If you’re thinking about buying a bike, need supplies or have a question about Harley Davidson make that your 1st stop, you won’t be disappointed Phil M Carmel, NY
Michael Tjader, Sr
All parts of the dealership are excellent, sales, service and parts. The owners and the staff are very professional. They always treat me with respect. But at the same time they are all naturally friendly. When you spend time with the staff and the customers you meet there, you feel part of a big Harley fan family at the dealership . They are all also very good problem solvers helping you with any custom changes you would like to make in order to tune your Harley into the perfect machine to suit your comfort and taste. I highly recommend the Danberry Harley Davison for all of your motorcycle needs,
I want to recognize Dan and Bill in the Service Department for treating me as a valued customer. These guys are professional, courteous, and absolutely deliver on their promises. What you know about the Harley-Davidson brand is what you see, hear, and read about these fine motorcycles. But how you feel about the Harley-Davidson brand is directly influenced by guys like Dan, Bill, and the Service Department professionals that keep us safely on the road. Harley-Davidson of Danbury lives up to the Harley brand promise by providing quality customer service.
Things started out a little rocky but after filling out their survey and telling of my experience, the owner and staff went above and beyond to win back my loyalty as a customer. I am a vet and they are extremely vet friendly. I am also aware as a business owner that sometimes things go left. If they got it right the first time they would have got 5 stars. But their determination to make things right is why I will continue to use them as my dealership as long as they continue to give me the quality service they have given me moving forward.
Excellent dealership in all aspects of buying, servicing a bike or checking out and buying the latest gear and accessories. I have been a long time customer (+15 years) and Al and team are the best to deal with. They really know how to run a quality dealership and I go out of my way (there a dealerships closer to my house) to conduct all of my business at Danbury because I know it will be done correctly and with no hassles.
A Private User
Thank you Harley-Davdison of Danbury Just picked up my new Softail Slim - this bike is awesome. It is the 4th motorcycle I have purchased from them and as I always say, Al and his team really are THE BEST! Thanks again for over 15 years and countless miles on my other Harley-Davidson motorcycles.
Bought my 2015 48 sportster at Danbury Harley. My salesman David was extremely helpful. I rode it out the same day. He hugged me said welcome the the family and even gave me his personal phone # to let him know I made it home and everything was perfect. Highly recommend Danbury Harley.
Always feel welcomed and treated well. When I wanted a new bike the team made the process easy. Was treated with respect. It became a relationship not a transaction. Months later when there was a mechanical issue, Dan and Carl were first rate. Would recommend this dealer to all.
Very disappointed. Went in to upgrade my current bike. Salesman Doug seemed preoccupied during my questions. Very rude. Will not be buying a bike from here and definitely will not recommend this dealership to fellow riders.
Huge space with a lot of retail space and tons and tons of motorcycles. Very good location, well situated, and very friendly staff and great people! Would have given 5 stars if the prices were marked on the motorcycles!
Shop with a variety of complementary products motorcycles and Harley Davidson brand
Dan the service manager has to be the most helpful and knowledgeable person in any dealership that i have ever delt with...really helped me out through a tough situation.. thanks
Best Harley Davidson dealer I have ever dealt with the prices are amazing and the staff is very friendly and they will work with you with whatever issues you may have.
The sales people are friendly and very knowledgeable. I bought a bike from them a year ago and they still remember my name. Good service from an American icon
Great staff and owners. I have purchased 3 bikes and all the goodies to go with them in the past year. They will be my life long dealer. Honest and friendly.
Pim van Kamperdijk
Excellent rental service, about twice as far away for me to rent a bike but certainly worth the trip. Dedicated personnel and a very nice dealership owner.
Always attentive staff from sales, parts, clothes, and service. I visit whenever I am in the area. Highly recommended to anyone who loves the Harley brand.
Neal is great. 2 Thumbs up. Great communication and impressed with the bike service from beginning to end. Thank you guys Debi & Jorge
Danbury Harley is the only a place to buy a bike . there service and parts dept are great ,SALES DEPT ARE VERY GOOD WITH ALL BIKES .
Parts staff is awesome. Just watch buying a bike here; a bit shady and throw a ton of hidden fees at you.
Friendly, professional staff. Fully stocked. Great place for sales, service, parts and accessories.
Friendly staff. Service department was able to fix the interment stalling on my bike.
Check out all the Harleys large assortment and large stock of merchandise
Good selection of bikes and some one is always available to help you
Really good experience everybody in the business is very helpful..
Great place to visit on our trip from Pittsburgh to Maine.
Better interest rate than Gengras. They arent sale hounds
They know their stuff. Had me up and running quickly...
Great place! Very professional and helpful people!
Parts department personnel are very helpful
The parts department are awesome thanks
Very nice dealership - Lots of bikes
Easy to work with great staff
Always get great service.
I want them all!