|Address:||143 Cedar St, Branford, CT 06405|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed|
Nicholas Schaivone Sr.
I have been trying to get a replacement gold card since 1/31/15. Getting nothing but the runaround from the staff in the Branford,Ct Branch.I finally had to call National Headquarters in Florida. The staff in Branford apparently know nothing about customer service. I have been a member of AAA since 1982.... They have no trouble taking my dues for the last 33 years. They have received the last $88.00 donation from me. I get offers all the time from auto clubs. Time for a change. Great job Branford Ct staff!!! Nicholas M Schaivone, Sr.
Renewed my license in April...quick, easy and lovely people to work with... I just completed a trip out to the horse country of Virginia...And stopped to get a Trip Book from AAA. I thought that I was going to go one way, but Randy at AAA told me there was construction, and the papal visit to be aware of... He re-routed me, and other than I-95 road work...the rest of the trip was a breeze, and his directions pinpointed my destination to a tee! Perfect! Thank you...
Went into the Branford to obtain Triptic and maps for a trip to Ohio. Had to wait 15 minutes for the only representative serving the office in that capacity. Then it took another 10 minutes for the printer to print out the trip. I was in the office a little more than 30 minutes. It used to take me 10 to 15 minutes for similar information. The office should have more people serving their members ESPECIALLY in the summer months.
Mary Rose Vigliotti
I went in for AAA membership. Tina assisted me and it was an extremely easy procedure. She was so helpful and professional. We are all so busy with errands everyday and this was a pleasant surprise to encounter with speed of service and so much knowledge with their product. I highly recommend Branford AAA Office and look forward to purchase movie tickets and more with a discount!!
I lost my wallet, and called AAA to get new card, and while on phone was told I could get a new drivers licenses that same day. woman on phone was very helpful listing different forms of Id accepted.went to the Branford office and had a replacement license within 10 minutes., thank you AAA for all your help.
My Grandparents took me to compete in the State Games of America in Nebraska. We wanted to drive so we went to AAA. They gave us maps to where we wanted to go, a Trip Tix and a guide book. They were very friendly and helpful. Not to mention many discounts at Hotels we stayed at and car rental. It was great.
Although we were not able to complete our transaction for License renewal because of a problem at DMV, it is always a pleasure coming to this location. Everyone is friendly and very efficient. Excellent customer service. Keep up the good work and the remodeling looks great!!!
Recently visited this location to get some currency for an upcoming trip. Service was outstanding I would greatly recommend using this office or others like this to answer a bunch of issues related to international travel: currency, travel guides, laguage handbooks, etc.
Went to renew my license. Clerk was very nice, but spelled my name wrong. When I went back to have it corrected they charged me an extra $30 for their mistake. I will not be going back to AAA for my license renewal, even if the lines are long at DMV.
Everytime I visit the BRANFORD office for my insurance or for DMV items everybody is very helpful, it kinda makes you look forward to going there, not just another task you have to do. I hope it stays that way, its a great asset to our town.
Here when the door opens all of a sudden because we are not members we are in a separate line and Every time another member comes in we have to allow them to go first. I thought the class system was gone in America this is digusting!##!!!!
Went in to get my drivers license renewed, turned out to be the best idea ever. I had no idea what what to expect, the service was great, friendly staff, very pleasant and courteous, and by far way faster then DMV. No more DMV for me.
Went to AAA in Branford to get a passport photo . I was greeted as I entered and the associate who greeted me took care of taking and printing the passport photo . The associate was quick , personable and professional .
Excellent service! Last time I received my extensive help from Laura Folio, she was just excellent professionally and a delightful personality. Her colleagues are also great. Thank you All. Ewa Buttolph 8-15-2015
I had my passport pictures taken here. It was quick, service was great, and it was less expensive, as a member, than anywhere else. I also always renew my license here which is an incredible savings in time!
Went to Branford to renew my drivers licence and was in and out in 15 min. Everybody was very pleasant and helpful. I wound up joining AAA.Thank you for your service!!! Richard Rosa New Haven
I recently went to the Branford Office to renew my license and the staff was extremely pleasant and courteous. It took no more than 10 or 15 mins to finish. This Branford AAA is the best.
I went on a weekday to renew my license and was in and out of there within 10 minutes. The staff members were very friendly and helpful. I was very pleased with my experience there.
The folks at AA are very accommodating and always has the info or support I need whether it is tickets to movies or an event, info about travel, or purchase of AMX Gift Cards.
MaryAnn Beatty Cook
Always convenient, considerate and helpful. We enjoy our visits; they are informative and stressless. Thanks Branford AAA Staff, Mike and Maryann Cook ☆☆☆☆☆
I went there last week with my husband so he could renew his license. Staff was so friendly and courteous! There was no line and we were in and out in no time!
There was quite a line to renew licenses but the staff member was quick and very helpful to everyone. She went above and beyond for everyone in line.
I very much appreciated my visit to AAA, I always find the staff very helpful, and that is why I continue my membership with AAA. Thank you again.
I was very pleased with my experience at AAA. Everyone was so nice and I learned a lot about my membership regarding activities available.
AAA (Hamden office) exceeded all expectations for my European trip in 2014. So much so, that I have upgraded to their Premier membership.
Easy than Dmv there is $3 fees for AAA member.but is much easy than Dmv,will save you hours.best place for license renew or replacement.
Went on a Saturday for a passport photo expecting long lines. Service was quick and efficient. Everyone was helpful and polite.
Renewed my driver license there. The service was too quick. Only complain was my picture looks kinda awful on the card.
Trip Tick only took me to the center of Delray Beach not the street address that I requested. I was very disappointed.
Went to get a new license one of the best ideas I ever had way more helpful than DMV and much easier
They did a fantastic job. Great improvement and an example of government doing something great!
Had my license renewed at the Branford location. I was 2nd in line and was done in 12 minutes.
Quick friendly service. Got great passport photos and I was in the office barely 10 minutes.
Went in recently to pick up movie tickets. The staff, as always, was helpful and courteous.
got an international drivers permit renewed. very professional service and quick!
Alex Willey Cohen
Great experience. Way quicker for renewing your license than going to the DMV.
EASY TO DEAL WITH MUCH RATHER DEAL WITH THEM THEN DMV TINA WAS GREAT
Got some expert travel advice and brochures are always top notch
Friendly, personable, convenient... what else needs to be said!
Free passport photos with my AAA Plus - what could be better.
It was quick and painless. Never going to DMV again.
Clerks have always been helpful and friendly
Much better then Dmv