Category: | Credit Union |
Address: | 6060 Championship View, Colorado Springs, CO 80922, USA |
Phone: | +1 719-574-1100 |
Site: | ent.com |
Rating: | 4.1 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
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A Private User
Had a actually simple request, and this branch was not willing to help or reslove the issue because it was their Friday. Finally after 3 hours of phone calls to customer service, the branch off woodmen and briargate resolved my issue no problem. I have been with ent for 20 years now, and this branch just caused them to loose a very loyal customer. But they do not care. I really miss the old Ent I grew up with and knew and loved. Very disapointed with the customer service I received, and will never return to especially this branch!
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Rob Woulfe
Thank you Karen Wilson! She was great in helping me set up my business accounts and very prompt in answering my emails when I had questions about issues I had connecting my accounts online. Highly recommend ENT! I use to bank at Wells Fargo but they kept tacking on fees to all my accounts totaling close to $100 a month. Finally got fed up with all the fees and switched to ENT. I should have done this years ago.
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Leslea DeVelbiss
I had Wells Fargo for years and they continued to provide horrid service and kept messing up my account by not recording deposits. I had to go in numerous times with deposit receipts to verify deposits. I switched to ENT 5 years ago and have been extremely happy with the service. I even switched my car loan there. They are on tip of everything and I have not had an issue in the 5 years I have been there.
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Laura Clark
We love this branch of ENT. They always take care of us and have helped us resolve several issues very easily. Coming from bad experiences with several bigger banks (cough...Wells Fargo....) we have been incredibly impressed with their customer service.
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Chris B
Great customer service, always helpful and quick service. If there is ever a problem, I have never had a problem getting it fixed in a timely manner. Employees are always very nice. Would recommend Ent to anyone.
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Tony Mace
Like most Ent locations, always a positive interaction. Loan officers and account managers always make sure you understand and have all your questions answered.
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Jesse Russow
This location is very busy. So, you can expect a lengthy wait time. However, the customer service is impeccable and they always do the best they can.
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Nate S
Every time I have come in here, the staff have been extremely nice and helpful.
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Michael Engler
Been there multitudes of times, never had a single problem regarding service.
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sean thompson
good people at this location, answered all the questions we had
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Isabel Finken
This was the best bank experience. Karen was awesome!
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Butch Trembly
Service is awful, drive thru teller are clueless.
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Paul Talbert
Ent has the best service! Great Credit Union..
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Marcus Fowler
Helpful staff and convenient location
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Matthew Sanders
Great customer service
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Ky Christensen
Good service -- polite
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J Pierce
Always great service