|Category:||Auto Insurance Agency|
|Address:||576 Cambridge Ave, Palo Alto, CA 94306|
|Working:||8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed|
I was Extremely Satisfied with statefarm insurance .I was very impressed with the way they are servicing in all manners. Patrick was the person who was helping me on signing up insurance with statefarm.He was really appreciated ,he explained me clearly,patiently.Helped me to sign up online and it saved lots of time for me. They explained me clearly on all coverages which made to me choose a right one for me. I will rate them full stars. Hats off to statefarm.FRIENDLY NEIGHBOURHOOD Ranjith R
Candice runs a tight ship that provides excellent customer service. In May, 2017, I filed my first auto insurance claim. Staff were very helpful and supportive of all aspects of the claim. Phone calls and emails were quickly returned and assistance was provided. No endless waiting on hold to speak to an agent. I love that Candice explains your insurance options in plain English and tells you what most folks in your situation opt for. I feel that I really am in good hands if disaster strikes.
Candice was, as usual, on top of all the details of our policies. In one case we were under-insured by a good margin, and she increased the premium appropriately. We were very grateful that she spotted this exposure. One thing about Candice is that she listens carefully and remembers details from one visit to the next (even when these visits are separated by 2 years!). When we leave her office, we feel secure and well-covered!
Candice has been great to work with. She is very professional, she gives great advice and takes the time to review our entire portfolio ( Insurance, Investments, Retirement Planning & Financial Goals ). We love having her as our agent. Our regular meetings with her have helped us put things in perspective and make better decisions regarding our insurance, savings and future. She is a great listener and her staff is great !
I bought a policy with State Farm not long after acquiring an older nine unit apartment in San Jose. Their pricing was always competitive as I shopped it several times. That was almost many years ago. I had one loss, perhaps, 12 years ago. The claim was handled professionally; and the premiums were not changed as a result of the loss. I remained loyal after that experience.
Patrick has always been patient, and helpful through the years. He is someone I would not hesitate to ask for guidance in choosing products that State Farm offer, always courteous and professional. Thank you for being always ready to answer my questions and keep my requests in mind.
Amazing service! I recently purchased a new vehicle and had to get auto insurance ASAP. Tim offered great recommendations and had me setup within minutes. I would HIGHLY recommend coming here for someone looking for a fast and easy process. Well deserved 5 stars.
Just had my annual review with Sherry and really appreciate her thoroughness, covering all policies in detail, updating as necessary, applying discounts as the years go by. I really feel covered and lucky I have such great people looking out for me.
Patrick does a great job supporting all my stuff, feeling well organized with Auto, Home, Motorcycle and Liability with them, good package deal. 4 stars because it took me quite some time to convince them that I do not want their Life Insurance ;-)
Our family has been a customer for more than a decade. Candice and her team provide outstanding service. They recommend optimal coverage for our family situation and answer any questions that we have. Insurance claims have been handled promptly.
Tim Prior was the Insurance Account Rep that I worked with and he was great! I am moving to California and he helped me get my car and renters insurance all set up- quickly I might add!
I love this office, they are very service focused and always make sure i am fully covered. I usually work with Patrick, but everyone in the office is super friendly and very helpful.
I have been with this agency for many years. They are always professional, and very prompt at responding. Recently Nelson has been a huge help in getting a premium reduction!
I had the best experience with Jessica Hernandez, she was very helpful in helping figure out my billing issues.. If ever need any help I will always ask to speak with her...
Jessica did an awesome job attending to my questions, and processing my paperwork in a timely manner. She also was very kind and gave great customer service. Thank you!
Tim, Patrick, and Jessica have been the easiest, most efficient, and most professional agents to deal with. Kudos to Candice for making her office so "user-friendly"
WE have been with Candice for a long time, and have had a number of claims, she is very knowledgeable and helpful with great service. All you could want in an agent.
I worked with Tim who was very helpful in helping me transfer my State Farm insurance from Idaho to California. Very easy to work with, clear communication.
Christine was excellent ! I switched from Geico to State farm. She explained all line items - Insurance jargons and scenarios quite diligently.
Every time I call I always receive immediate and responsible attention to my concern or question. All staff is great and very helpful.
I have been very pleased with the service and attention from Candice Normoyle State Farm. I would highly recommend them.
Patrick was very knowledgeable and helped me make decisions about what coverage I should have. I appreciated his input.
Satisfied customer for many years now. Always get great service and straight-forward advice from Candice and her team.
Candice provides quick, professional and friendly service when I need it. I recommend working with her and her team.
Patrick has a fantastic response time and takes care of business. They make buying insurance a piece of cake.
Candice is very knowledgeable and conscientious in making sure we have the best coverage for our needs.
Candice and team do a great job. Very helpful making sure I have sufficient and affordable coverage.
I love working with Jessica. She is smart, helpful and fun to work with. I definitely recommend her!
The staff is efficient and helpful and always follows through. They are a pleasure to work with.
I am extremely satisfied with the service that I received. Jimmy was very personable and helpful.
Candice and her staff are responsive, well informed, and consistently a pleasure to deal with.
Excellent, attentive service from Candice, Patrick and the whole office, over many years.
Candice and Jimmy were very helpful and prompt in getting me a new policy for my car.
Extremely happy with the service here! Gracie is quick to respond and very helpful.
Candice and her team are extremely knowledgeable and offer excellent guidance.
Have been with this team for over 10 years. Consistently excellent service!
Christine was a huge help and got everything rolling quickly. Thank you!
Nelson did a great job helping us with our renters policy
I highly recommend Patrick Bertetta! Great to work with.
This is a very service focused office.
Jessica is responsible and responsive.
Very Friendly and guides us well.
Very helpful and caring staff!!
Christine was/is very helpful!
Excellent team and service!