|Address:||3333 Fairview Rd, Costa Mesa, CA 92626|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed|
I rarely write bad reviews but I am a first time car owner and was very dissatisfied with the service provided at this location by Ronnie Castillo. I was given a quote for insurance of about $740 but got charged about $140 more than the quote. this makes a quote pretty useless. the agent who gave me the quote, Ronnie Castillo said he would fix it and charge me the quoted price. after 5 months of him saying he would fix it every time I got cancellation notices in the mail he only brought it down $80. I finally gave in and paid the remaining $60 but as a college student I am very upset. Supposedly Ronnie had not noticed my car had a salvage title when he gave me the quote, which is in red letters on title. He attempted to fix it by altering my mileage. It was beyond ridiculous and wont be purchasing from AAA again.
My rating is for the underwriters of my policy. I have dealt with a few and let me say that I have never experienced such bad customer service. They are not on the same page one agent asks for one thing while another asks for something else. All in all a very bad experience and at this point I would not recommend AAA to any one looking for insurance and this is unfortunate because I have never had a issue in the Lancaster CA branch.
Quoted me for car insurance a month $266.92 for tow cars, after two months the bills came $467 per month. I called back to the agent left a message, never call me back then I called his Manager left a message, and the manager never call me back. AAA is the biggest scam company that I never seen in my life. Please stay way from AAA insurance, they are big and also they are a Big Scam. I will never recommend AAA insurance to anyone .
I have been a Member for over 33 Years. They Cancelled my Membership because they made a Mistake i on their Computers. Second they could not send a Tow truck to tow my vehicle. I Paid out of Pocket. Never got re-Inburst $ back. Corporate Office took 60 days to figure out their Mistakes.BAD BAD CORPORATE MANAGEMENT. 33 YEARS WOW.IM STILL IN PROCESS FOR THEM TO PAY ME BACK.
Whats going on with AAA? The slogan sure does not match their Deniel of my Auto accident claim, and others Im reading and a relative that had Deniel from AAA. The agents are taking whats in the policy and interpretating it to benefit them. They know to hire an attorney would cost more than the deniel. Ive been 10 years with AAA.
According to AAA After 24 years of "being a loyal customer" they denied my first claim ever. Long story short a water line broke underneath the slab floor, because it was not a "sudden burst" AAA deemed it an ongoing problem. AAA said sorry claim denied, but we do continue to appreciate your loyalty.
old people love AAA...The organization has to innovate and catch up with the times. Really quirky people work at AAA, who have no idea what they are doing and would not survive a month in the real world...
Finding the entrance and parking is complicated, but AAA its known for great service and they are really efficient.
AAA is an amazing organization with a fabulously storied history, especially in California.
Would roadsides assistants good response time
Beautiful building with legendary people.
Great and professional services
Admin offices for AAA.
love all dmv services
eli and much more fun funny mo