|Address:||6109 Remount Rd, North Little Rock, Ar 72118, North Little Rock, AR 72118|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM|
A Private User
Communication with customers needs to be improved. When I called them for a quote, the communication and response was great. I had a quote in my hands within a day or two. However after I signed the quote, communication basically ceased. I was the one who had to follow up with PI Roofing regarding shingle color, scheduling, material delivery, etc. Once the roofers arrived, they worked from 7:00am until almost 9:00pm, and then finished the next day after starting at 6:00am. It would have been nice to know ahead of time the roofers anticipated schedule. Once the roof was complete, there was no follow up other than from the accountant asking for the final payment. I was expecting that someone from PI Roofing would have contacted me the same day the roof was finsihed to let me know how the install went and to assure me the roof was installed properly and that there were no issues. To top it off, I had to pick up from my backyard a plastic cup full of nails before allowing my dogs back into the yard. To me customer service is as important as the product itself.
Absolutely horrible communication and planning. Did a terrible job replacing the standing seam metal and tore up more than they fixed. I asked them to stop what they were doing and to find someone more qualified to finish the job. Had to wait 2 months to get it fixed and the house was left tore apart in the mean time. Still not finished on the job and they have sent an invoice and asked for a revi... See More
These folks are the all-time best. Everyone from the office staff to the technicians are super professional, very pleasant and do an excellent job. If you need a roof and the service that comes after having one installed, these are the folks for you. I highly recommend P.I. Roofing for any of your roofing needs, if I ever need another roof, I will not call anyone else.
Excellent service! Excellent people! PI Roofing has been my "go to roofing people" for many years. As a realtor, I confidently refer them to my clients because they have taken care of the roof on my personal homes as well as investment property over the years. Truly the best in the business!
The team at headquarters and crews the come to my projects are both highly professional and proficient in every way. I get the neat and clean TPO systems and metal work that Waffle House demands, and in record time!
I had PI Roofing re-attach our gutters after a remodel. These guys were awesome to work with, easy scheduling and even cleaned up the debris before they left. Highly recommend these guys
I have known the owners for 10 years, they run a great business, have a quality product, and unbelievable service! I highly recommend P.I. Roofing and Home Solutions!
PI Roofing replaced our roof 5 years ago and still follows up with us to make sure everything is good. I highly recommend them.
Fantastic company that is diligent and stands by their word. You will not find many companies of this caliber. A+
worker showed up when he said he would & completed the job promptly. No further roof leaks, so far.
They are a pleasure to work with! Really great people!
Great people, great company and great work.
P.I. Roofing is a pleasure to work with.