|Category:||Auto Insurance Agency|
|Address:||4200 Old Seward Hwy, Anchorage, AK 99503|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed|
I have been working with Pilar Bulot all during the time that my son was a student at the University of Alaska Anchorage, well over 5 years! Living in Arizona and understanding the different insurance needs in Alaska was a challenge, but Pilar has always been so helpful and patient explaining everything to my son and me. She immediately developed a close bond with my son and so it was reassuring to me to know that he always had somebody in Alaska looking out for him, especially since I lived so far away. She also speaks Spanish - who would have thought!! My son enjoyed conversing with her in Spanish which helped him to keep his skills sharp. Over the years, Pilar and I have also developed that same strong bond due to the fact that we both love our kids and family so much. After 5 years of only talking with her by phone, I had the pleasure of meeting her - I always tell her now that she is no longer JUST our insurance agent....she is FAMILY! Her good nature, overall attention to detail and professionalism is second to none. I rest easy knowing that Pilar has thought of everything and has always made sure that we have the insurance coverage we need. There should be a quality rating much higher that Excellent for Pilar!
I have been completely satsified with Pilar at Justin Goodmans, State Farm Office. I am a new young business owner, and she went above and beyond to explain to me what policy best fit my business, She always answers any all question i have, no matter what the question is. My expirence with justin when i first bought my coffee shop, i was broken into a year later, and i told justin what had happend the next day,he personally came out to my shop to make sure i was ok, and i had gotten my security system fixed, and my dooor, and new lock installed!, i will be staying with Justin Goodmans Insurance Company forever! and referering Everyone i know to Pilar and Justin!
I really appreciate all the customer service and time that this Nicole from this State Farm took when answering all the questions I had. I needed to consolidate my Auto and Motorcycle insurance over, as well as start up a renters, personal artifacts, and extra coverage for hospital pay in case of injury with my motorcycle! She spent almost 45 mins on the phone, and scheduled a time for us to meet up face to face. I believe PEOPLE interactions and great customer service is something that more important that a rate plan.....With that said, I got all my coverage, lower deductibles, AND 3 new extra coverage plans for $20 less than I payed for before!
A Private User
I normally dont write reviews but I had to share my wonderful experience with State Farm and Jen Ehrhart in particular. She did a very thorough job in explaining the details of my situation and explained step by step the entire process that would be occurring after I explained my situation to her. She did a wonderful job answering all of my questions and made me feel like she was concerned about me as a person rather than just a customer. Overall she did a wonderful job and really helped me through what would have been an awful situation.
I have been a customer of this branch since 1991 when it was owned by Karen. I have had a wonderful experience and I like working with the same agents that have been at this location for about as long as I have been a customer. The office is comfortable and the customer service is still EXCELLENT!!! I especially like it when they have keepsakes available for the customers! I have worked with Pilar for several years and everytime I hear her voice, it is always joyful, encouraging and playful! I like that! Myrtle Lewis
I was there this afternoon to get a quote for my car insurance. Initially, I just wanted to compare premiums between my current insurance and state-farm. I had a wonderful time with Ms. Pilar Bulot. She talked about my insurance options thoroughly. I really appreciated her time and energy for my insurance needs. Ms. Pilar Bulot was really patient and answered all my questions before signing up. She has been a great help to me. I will recommend her to anyone.
My wife and I moved up here just over a year ago and we went into Justin Goodman State Farm office to look at our policy and see the products that would fit us perfectly. We met up with one of his skilled agents, Nicole Comer. She has been the best! Very responsive, knowledgable, and very easy to work with. I would recommend Justin Goodman to anyone seeking to make the switch or to start up with a new company.
I HAD JUST LOVED ALL THE EMPLOYEE WHO WORK HERE.THEY DO CARE FOR YOU AND WILLING TO HELP YOU.KATHRYN GREDIAGIN IS SO POLITE AND HELPFUL WHEN I HAVE A QUESTION TO ASK OR NEED SOMETHING.SHE WILL RESPONSE TO MY NEED IN NO TIME.THANKS FOR A WONDERFUL WORK YOU HAD DONE FOR ME IN THE PAST.AND IN THE FUTURE.JUSTIN,YOU DO HAVE A VERY GOOD EMPLOYEES WHO WORK FOR YOU.AND THANKS ALL OF YOU AGAIN.THANK AGAIN KATHRYN.
A Private User
I highly recommend the Justin Goodman branch of the State Farm Insurance Company! They provide the most personable and professional service with a smile. Julie is exceptional! I can always hear her smile over the phone. She answered all my questions in detail to make sure I fully understood which insurance would be the best for me. Awesome Experience!
I enjoyed working with Pilar Bulot and her efforts and positiver attitude in problem solving. Her commitment to helping others is paramount and goes with her imagination for finding and developing efficient and cost effective insurance solutions. I would have no problem recommending here services to others in the future.
i called Katherine Grediagin for a quote some time ago. while i ended up choosing a different company. i appreciate her great service. friendliness and over all courtesy in taking care of all questions i asked her. and im not easy to please. thanks for your time in reading this review. troy
I have been a State Farm customer for many years and Pilar Bulot has been my go to person during those years. With her positive personality and prompt responses to my questions, have been the reason that I have continued to stay with State Farm. Excellent customer service employee.
Kathryn was extremely helpful in helping me with a quote and helping me to understand why insurance rates are what they are. She also explained to me that with multiple policies, I can save money with my insurance and also protect all of my belongings instead of just my vehicle.
I have around 12 years my car insurance and other services with State Farm for one simple reason, the excellent customer services from Pilar Bulot, She is the given over 100% to her customers. Thank you Pilar for help me during the past 12 years with my State farm insurance
Always a positive experience working with their agents. I often make changes right before a business trip to ensure proper coverage when renting cars and I use their online system and the local office is always quick to fulfill the request. Highly recommend :)
Justin Goodman office is AWESOME! I really appreciate the professionalism of Justin and his staff. I always feel welcome when walking in the office and even on the phone with his staff. I’m so happy I switch over to Justin Goodman office. Keep up the good work!
I needed to lower my monthly auto insurance expense. Pilar and the team at this branch did just that. They were more than helpful and I felt like I had been taken care of when I left. Great coverage and great agents made my experience a great one!
A Private User
Jen is a fantastic person to deal with. She is very thourough and descriptive, and has the ability to make everything understandable in laypersons terms. She is a fantastic person, and keeps me coming back to State Farm for all my insurance needs.
A Private User
Jen has been helping me with my insurance needs for over a year now and I appreciate the time she takes to make sure everything is accurate, as well as giving us her undivided attention when we come in to make a change. Thanks State Farm!
I loved working with Justin Goodman State Farm. Bryan made the process smooth and simple. He was able to save me money and gave me better coverage. I would highly recommend going to Bryan for all your insurance needs!
A Private User
State Farm has consistently been there for me and my company. I have especially enjoyed working with Kathryn Grediagin. She has helped me by offering services that I really need and saving me money while doing it.
Robert Guy Wilson
Was a great experience getting our insurance through State Farm as foreigners. We had it explained to us in great detail and it was obvious the team knew their policies inside out. Would highly recommend to anyone.
I really appreciate the customer service that Nicole from State Farm provides each and every time we call. She is very knowledgeable and quick with her responses. She makes this process painless. Thom and Tammy
I really appreciate that they provide the service that I pay for in the most professional manor. It is always a pleasure talking with Justin and his dedicated staff, even when calling about claims.
A Private User
Ive been with justins agency and the girls for 3 years! I love it. Everytime i walk in they greet me with a smile! The girls always get it right the first time and to me thats what counts!
A Private User
I personaly love state farm, even though i use a different branch of state farm, but when i have concerns i ask Kathryn Grediagin for help. Keep up the good work!
A Private User
Jen was very helpful in getting my insurance policies switched over to State Farm. She knows her stuff and feel confident trusting Jen to manage my policies.
Very good customer service, congratulations for your service
Justin Goodman and his staff are so personable and kind. He gave us excellent service. We are happy to recommend Justin Goodman and his staff.
Kelsey Green gave us top notch customer service. Along with giving us a great deal on insurance. This lady deserves a raise or a promotion!
Kathryn Grediagin with State Farm is professional knowledgeable and courteous. Fully recommend the staff at Justin Goodman State Farm
Great experience dealing with State Farm. Hassle free, very detailed explanation and I would highly recommend - A++
I know only great things about this company. And the agent, Julie, is very well informed and a good listener.
Modified District AK
I went there and the people were very nice to me and thats a really good place to get ur insurance at.
GREAT SERVICE AND EVEN BETTER PEOPLE!!! If you need insurance this is the place to go.
Excellent customer service and staff, always polite and professional.
He worked with my mom and I with our coverage on our car, and house,
Awesome friendly customer service every time.
Justin Goodman and his staff are awesome!